Sales Support Assistant
- Hiring from
- South Africa
- Work type
- Remote
- Posted
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Flowz Staffing is looking for a highly organized, proactive, and detail-oriented Sales Support Assistant to support our client's sales representatives and account management team in the sales and promotional products industry.
If you're confident using HubSpot CRM, skilled in Microsoft Excel, and enjoy keeping sales operations organized and running smoothly, we'd love to hear from you!
Key Responsibilities
- HubSpot CRM Management: Maintain accurate customer, contact, account, and deal records; manage pipelines, tasks, reminders, email templates, and workflows; and prepare data imports while resolving duplicates and discrepancies.
- Sales & Account Support: Assist with customer inquiries, email correspondence, sales follow-ups, account histories, documentation, and internal coordination.
- Pricing, Samples & Product Presentations: Coordinate pricing inquiries, product samples, virtual lookbooks, and design requests while verifying product specifications, colors, quantities, logos, and artwork.
- Quality Control: Review completed virtual lookbooks against customer requirements and coordinate revisions with the design team.
- Meetings & Trade Shows: Schedule meetings and presentations, manage invitations and confirmations, organize trade show leads, verify account ownership, and coordinate post-event follow-ups.
- Excel & Data Management: Maintain customer databases, spreadsheets, account information, sales records, and organized digital files.
- Workflow Improvement: Use Microsoft 365, Slack, HubSpot, and approved AI tools to support daily operations, improve efficiency, and reduce repetitive tasks.
Qualifications
- 1–2+ years of experience in sales support, sales administration, account coordination, customer service, or business operations.
- Advanced HubSpot CRM proficiency, including contact management, data imports, deal creation, pipelines, tasks, email templates, and workflows.
- Strong Microsoft Excel skills, including spreadsheet management, data organization, and CRM import preparation.
- Experience maintaining customer databases and handling large volumes of information.
- Excellent written English and professional email communication skills.
- Strong attention to detail, organizational skills, problem-solving abilities, and time management.
- Proficiency in Microsoft 365, including Outlook, Teams, Word, PowerPoint, and OneDrive.
- Ability to work independently, prioritize competing tasks, meet deadlines, and consistently follow through.
Our Ideal Candidate
You're technically confident, dependable, and proactive. You take ownership of your work, spot discrepancies before they become problems, manage multiple requests effectively, and look for ways to make processes more efficient.
Work Schedule
- Employment Type: Full-Time
- Work Arrangement: Remote
- Schedule: Monday–Friday, 9:00 AM–6:00 PM Eastern Time
How to Apply
Interested candidates are invited to send their updated CV to recruitment@flowz.com.
Email Subject: Sales Support Assistant – Full Name
Example: Sales Support Assistant – Jane Smith
We look forward to hearing from you!
