Sales Support Specialist

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

Sales Support Manager

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation

The work model for the role is hybrid.

Your responsibilities:

• Managing operational order processing for the product business, including ordering standard products from factories and procuring additional materials.
• Taking end-to-end project and order responsibility for all product business orders, including schedule management, preparation of invoice documentation. Coordinating deliveries and timelines with factories and customers, including local transport arrangements.
• Preparing and supporting technical and commercial quotations, including product selection, sizing, and cost calculations, while ensuring accuracy in solution design, pricing, and commercial conditions.
• Supporting FES throughout the quotation phase on technical and commercial matters, maintaining direct customer contact, and participating in customer meetings.
• Supporting the software team by providing first-level (L1) customer support and guiding customers through the ordering process.

Qualifications for the role:

• Bachelor's or Master's degree in Electrical Engineering, Automation Engineering, Mechatronics, Industrial Engineering, or a comparable technical discipline.
• Several years of experience in technical sales, sales support, application engineering, quotation management, or a related customer-facing technical role.
• Strong technical understanding of industrial automation, electrical products, systems, or solutions.
• Experience in preparing technical and commercial proposals and supporting customer negotiations.
• Excellent communication, presentation, and stakeholder management skills in an international environment.
• Fluent German and English language skills, both written and spoken.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

About Us

Why ABB
Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We care
At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger.
ABB is also committed to a high standard of integrity in everything we do.

We grow
We help our people succeed and develop, and we empower them to create their own careers at ABB.
Our benefits, reward and development programs encompass a wide array of offerings.

How to apply
Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.