Schemes compliance management specialist

About us and our team

Does working at one of Europe’s largest fin-tech companies sound interesting to you? Are you keen to join a rapidly growing team, in an international environment where you’ll get tons of opportunities to develop yourself, and collaborate with colleagues from all over Europe? If so, you are in the right place!

As a group, we come from the merger and integration of Nexi, Nets and SIA; with a presence in more than 25 countries, more than 10,000 employees across Europe and experience on the market for more than 80 years. We provide limitless growth opportunities for our employees and our customers.

Why join us?

Just think of all the virtual shopping platforms, online stores, digital wallets, QR code payments and the contactless payment technology that stands behind them; this is all technology we use daily, the technology that will mark our future.

By joining our team, you will be shaping the future of digital payments with us, working in a modern, innovative, and ever-changing environment. As we come from the merger of numerous companies globally, the opportunity to grow, learn and share expertise with colleagues across the whole organization, is enormous.

About your future role

The Payment Schemes Compliance Specialist supports the effective management of the organization’s obligations towards international payment schemes. The role is responsible for monitoring and interpreting scheme requirements, coordinating impact assessments and implementation activities, maintaining compliance records, and supporting timely responses to scheme inquiries and operational obligations.

Working under the direction of the Senior Payment Schemes Manager, the role acts as a key liaison between payment schemes and internal stakeholders across business, operations, technology and control functions.

Your key responsibilities in this role will include:

• Act as the day-to-day point of contact for international payment schemes, including Visa, Mastercard, Diners Club, American Express and UnionPay, within the governance framework established by the Senior Payment Scheme Manager.

• Monitor scheme mandates, bulletins, operating regulations and implementation deadlines, maintaining a complete and up-to-date register of applicable requirements and obligations.

• Perform initial impact assessments of scheme changes across acquiring, issuing and processing activities, identifying affected products, systems, processes, controls and stakeholders.

• Coordinate the communication of scheme requirements to relevant business, operations, technology, risk, fraud, finance, legal, compliance and dispute-management teams, ensuring requirements are clearly understood and assigned.

• Support the translation of scheme obligations into defined business and technical actions, and track implementation plans, milestones, dependencies, risks, evidence and outstanding decisions through completion.

• Escalate material requirements, implementation risks, delays and potential instances of non-compliance in a timely and structured manner.

• Coordinate recurring scheme operational activities, including submissions, attestations, registrations, certifications, surveys and information requests, ensuring accuracy, completeness and adherence to applicable deadlines.

• Support the management of scheme compliance cases, inquiries, fees and assessments by coordinating internal responses, gathering supporting evidence and monitoring corrective actions through closure.

• Maintain complete and auditable records of scheme communications, decisions, implementation evidence, exemptions and compliance actions.

• Contribute to the oversight of vendors, processors and other external partners involved in scheme-related services by monitoring deliverables, service quality and contractual or compliance obligations.

• Develop and maintain scheme-related policies, procedures, controls, working instructions and management reporting, promoting consistency and continuous improvement across the organisation.

• Provide regular, concise and accurate status reporting to support governance forums, audits and internal or external reviews as required.

What makes you the best person for this job?

Now while you are reading about the role, are you curious to discover more? If your answer is yes, check what qualifications make you the right candidate to apply. But keep in mind one thing - on top of your skillset, knowledge and experience, it's your potential that makes a difference for you to achieve your goals in everyday work.

Qualifications needed to be successful in this role:

• Bachelor’s degree in finance, business administration, economics, information technology, engineering or a related discipline. A postgraduate degree or relevant payments certification would be considered an advantage.

• Minimum four years of relevant professional experience in cards, payments, acquiring, issuing, payment processing, scheme compliance or a closely related regulated environment.

• Demonstrable experience in interpreting payment-scheme rules and mandates and coordinating their implementation across multiple functions.

• Good understanding of the end-to-end card-payment lifecycle, including authorisation, clearing, settlement, disputes and chargebacks, together with knowledge of acquiring and/or issuing operations.

• Experience working with payment service providers, financial institutions, processors, technology teams, vendors or other external partners.

• Strong working knowledge of Visa and Mastercard requirements. Exposure to Diners Club, American Express and UnionPay would be considered an advantage.

• Excellent written and verbal communication skills in Greek and English.

• Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint. Familiarity with collaboration, workflow, document-management or requirements-tracking tools would be beneficial.

Additional skills and experience that would make you stand out:

• Strong analytical and critical-thinking capability, with the ability to interpret complex requirements and translate them into clear business and operational actions.

• High attention to detail and a disciplined approach to documentation, evidence management and deadline tracking.

• Sound judgement, ownership and accountability, combined with the ability to identify when escalation is required.

• Effective stakeholder-management skills, with the confidence to communicate across different levels of seniority and constructively challenge unclear requirements, assumptions or risks.

• Ability to manage multiple priorities, work under pressure and deliver accurate, high-quality outcomes within demanding timelines.

• Collaborative and solution-oriented approach, with the ability to work effectively across cross-functional and international teams.

• Commitment to continuous improvement, professional development and maintaining current knowledge of the payments and card-scheme environment

What’s in it for You?

• Attractive salary and a competitive benefits package to reward your expertise and contributions
• Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
• Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment
• Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential
• Work Your Way: Embrace a Hybrid Working Model that offers flexibility and balance between office and remote work
• Stay Healthy, Feel Supported: Comprehensive Medical Plan (Life & Health Insurance) plus an Annual Health Check-Up to keep you at your best.
• Support That Cares: Access to our Company Blood Bank, because we believe in taking care of each other.
• Daily Comforts: Receive Ticket Restaurant Vouchers to make your lunch breaks more enjoyable. Enjoy free coffee on premises.
• Connect & Celebrate: Join us for Corporate Events that foster team spirit, celebrate achievements, and make work fun.

Life and Culture at Nexi
Working at Nexi means collaborating across teams, markets, and disciplines to solve complex challenges and deliver meaningful results. You'll be part of an environment where knowledge sharing, continuous improvement, and teamwork are part of everyday life. Discover more about our culture, values, and what it's like to be part of Nexi on our Life at Nexi page.

Diversity and Inclusion Commitment
At Nexi, diversity and inclusion are at the heart of who we are. By embracing differences and fostering respect, we build a culture where every individual has the opportunity to learn, grow, and succeed.

Next starts with you, everyday
At Nexi, our next idea, our next innovation, starts with you. Join us today.