Senior Accounts Receivable Accountant

Who we are and what do we do? We are PHOENIX Business Services, an international team of 200 colleagues operating as a Shared Services Centre based in Vilnius. We are people who are passionate about doing things better. Improving. Learning. Developing. Our goal is to support our greatest mission – we deliver health – by providing financial, accounting, procurement and IT services to our company group, the largest pharmaceutical and healthcare provider in Europe. Home | PHOENIX group The heart of the role The Senior Accountant for Accounts Receivable ensures timely, accurate, and compliant service delivery for all Accounts Receivable transactions in accordance with performance and quality standards defined in relevant service level agreements. Responsible for the day-to-day Accounts Receivable operations including issue identification and evaluation. Independently process receipts, electronic bank statements and cash allocation, ensuring high-level complexities are handled effectively. Contribute to the processing of receipts (processing of electronic bank statements and cash allocation), direct debit runs. Customer account maintenance and periodic closing. Replying to customer queries while maintaining a high level of customer service. Prepare various AR reports for the stakeholders and customers. Providing support to audit queries and ad-hoc requests. Support and mentor junior team members to achieve performance and quality standards as defined in relevant service-level agreements. Maintain cooperative and professional relationship with stakeholders and manage stakeholder needs and expectations. Drive and contribute to the implementation of initiatives for improving the efficiency and/or effectiveness of Accounts Receivable process activities and procedures as well as taking part in projects. Understand service level agreements and key performance indicators for Accounts Receivable related processes. Ensure the understanding and compliant service delivery across PHOENIX Europe of agreed policies and procedures. What makes you beat 3 years of proven knowledge of finance and accounting processes and process improvements. Experience in a Shared Service Centre or similar environment is an advantage. Experience in Accounts Receivable processes in a complex and international business environment. Proficiency in English, written and spoken. High level of proficiency in Excel. Self-disciplined with ability to work independently and in dynamic environment. Problem-solving attitude, analytical skills with attention to details. A University/College degree or relevant certification in Accounting. Our colleagues value the most: In addition to the usual perks at SSCs, such as private health insurance, annual bonus, public transport compensation, referral bonus, pet-friendly office with entertainment area, team buildings, and social events, we offer: Hybrid work from the heart of Vilnius and your beloved home💖 Language courses (German, English, and French) 4 trust days per year Gamified monetary rewards for automation projects 🎁 Individualized competency development plan for your future career 100€ for your home office 💲 By applying to this position, you agree to our Privacy Notice for Candidates of PBS