Senior Analyst, Customer Installation Support

Work Flexibility: Remote or Hybrid or Onsite

At Stryker, our Senior Analyst, Customer Installation Support role plays a critical part in delivering successful customer installations by coordinating resources, driving project execution, and improving operational processes. You'll have the opportunity to lead complex projects, collaborate across teams, and make a measurable impact on customer satisfaction and operational efficiency.

What You Will Do

• Lead customer installation projects from initiation through final implementation, ensuring alignment with project objectives, timelines, and customer expectations.
• Develop comprehensive project plans that define scope, resource requirements, costs, regulatory considerations, and measurable outcomes.
• Manage project schedules, budgets, and scope changes while maintaining accurate documentation and ensuring successful project completion.
• Identify project risks, assumptions, and constraints, implementing solutions to minimize disruptions and maintain project progress.
• Collaborate with cross-functional teams and stakeholders to coordinate resources, resolve challenges, and ensure alignment throughout project execution.
• Analyze project performance metrics to identify trends, measure results, and drive data-informed decisions.
• Improve installation processes by developing standardized workflows, implementing efficiencies, and supporting continuous improvement initiatives.
• Guide project teams through training, mentoring, and prioritization of deliverables to support productivity, accountability, and timely execution.

Must be legally authorized to work in the U.S. and not require employment-based sponsorship now or in the future.

What You Will Need

Required Qualifications

• Bachelor's degree or Associates Degree with a minimum 4 years of relevant work experience or high school diploma/GED with a minimum 6 years of relevant work experience.
• Minimum 2 years of additional relevant work experience beyond the applicable minimum experience requirement.

Preferred Qualifications

• Foundational knowledge of project management principles, methodologies, and processes.

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United States of America Pay Ranges:

• USN: $69,500 - $110,900 USD Annual
• US5: $73,000 - $116,400 USD Annual
• US10: $76,500 - $122,000 USD Annual
• US15: $79,900 - $127,500 USD Annual
• US20: $83,400 - $133,100 USD Annual
• US30: $90,400 - $144,200 USD Annual

View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com

Work Flexibility

• Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location.

• Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based.

• Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category.

• Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.