Senior Business Process Assistant

Role Description The Senior Business Process Assistant is a part-time, remote role focused on supporting and optimizing internal workflows and client-facing processes within Berry Consultancy Group. In this position, you will analyze existing business procedures, identify opportunities for improvement, and help implement efficient, consistent process standards across advisory and research activities. You will coordinate information between consultants and clients, maintain accurate records, and support customer service interactions by ensuring timely responses and clear documentation. The role also involves preparing reports and presentations, assisting in training materials for team members and clients, and contributing to the continuous enhancement of tools and templates used in daily operations. You will collaborate closely with leadership and consultants to ensure that business processes align with strategic goals and provide a seamless experience for growers and partners.

Qualifications

• Strong Analytical Skills to assess workflows, interpret data, and propose process improvements.
• Excellent Interpersonal Skills to collaborate with consultants, clients, and cross-functional stakeholders.
• Clear and professional Communication skills for written and verbal interactions, including documentation and reporting.
• Customer Service experience to support clients with timely, accurate, and solution-oriented assistance.
• Training capabilities to help develop and deliver process-related guidance and materials for team members and clients.
• Experience in business process support, operations, or administrative coordination, preferably in agriculture, consultancy, or a related sector.
• Proficiency with common office software and collaboration tools (e.g., spreadsheets, document management, online communication platforms).
• Ability to work independently in a remote environment, manage multiple tasks, and meet deadlines with attention to detail.
• Relevant education in business administration, operations management, or a related discipline is preferred.