Senior HR Manager

About Us

Supply chains are broken. Let's fix it.

We are a team of engineers, product designers, and customer champions applying the most transformative technology of our time, AI, to one of the largest industries in the world: logistics and B2B distribution. Our mission is to streamline operations through automation, freeing teams to focus on high-value strategic work.

In our prior lives, we have built multi-billion-dollar companies with products that delighted thousands of merchants and powered billions of dollars in commerce.

We are looking for intelligent, driven people with insatiable curiosity and a desire to make an impact. If you’re excited to work with AI that can reason and take action, like humans, in one of the most complex industries in the world, apply below.

Overview

As our Senior HR Manager, you'll be the hands-on owner of HR operations for a fast-growing company with employees across the US and Canada and offices in several cities. You'll run the core programs every employee relies on, including benefits, payroll, compliance, onboarding and leave, and keep them accurate as we add people, states and provinces. You'll partner closely with our People/HR leader on priorities and policy, and you'll be the go-to resource for employees and managers on day-to-day HR questions. This is a builder role: you'll improve our processes, systems and automations as you run them.

What You’ll Do

• Administer US and Canada benefits: run annual open enrollment with our broker, manage new-hire and life-event enrollments, audit and pay monthly carrier invoices, and oversee COBRA, FSA, disability and retirement-plan administration.

• Support payroll and payroll tax across multiple US and Canadian pay schedules: review and approve payroll runs, load commissions and one-off earnings, maintain multi-state and Canadian tax registrations and remittances, and own year-end (W-2s, T4s).

• Own HR compliance: keep a filing calendar for federal, state, local and provincial requirements, including quarterly state filings, ACA reporting, required notices, posters, workers' compensation and handbooks for the US and Canada.

• Run onboarding from offer to day 30: HRIS setup, background checks, I-9s and work-authorization reviews, new-hire orientation, employee files, and 30/60-day check-ins.

• Support employees and managers on employee relations questions, performance conversations, leaves of absence, accommodations and return-to-work.

• Manage offboarding: final pay, required notices, benefits continuation, access removal and exit documentation, carried out consistently and with care.

• Administer our HRIS (Rippling): workflows, org changes, reporting and integrations. Find chances to automate, and keep our HR documentation current.

• Coordinate immigration and work authorization with outside counsel (e.g., H-1B, TN, EAD, J-1), and track expirations and policy changes.

• Run workplace safety programs: emergency and injury-prevention plans, annual safety training and severe-weather response.

• Drive engagement programs, such as twice-yearly engagement (eNPS) surveys, recognition programs and support for performance review cycles.

• Manage HR vendors and renewals, including our HRIS, benefits broker and carriers, and leave and benefits administrators.

• Office operations and company events (scope may shift to another team): today this role also supports multi-office operations (supplies, pantry, mail, building vendors) and company events and offsites. Some or all of this may move to Operations as the team grows.

What We’re Looking For

• Roughly 4–7 years of HR generalist or HR operations experience, ideally owning programs end to end.

• Hands-on experience administering US and Canada benefits and supporting payroll across multiple states.

• Experience with Rippling or a similar HRIS (e.g., Workday, BambooHR, Gusto, ADP), and comfort with reports and workflows.

• Working knowledge of US employment compliance (e.g., FMLA, ACA, COBRA, I-9, wage-and-hour, state leave laws).

• Sound judgment and discretion with confidential employee information.

• An organized self-starter who tracks many deadlines at once, follows through without being chased, and communicates clearly.

Bonus Points For:

• Canadian payroll and benefits experience (CRA remittances, provincial requirements, group benefits/RRSP).

• Experience coordinating employment-based immigration (H-1B, TN) with outside counsel.

• PHR, SHRM-CP or a similar HR certification.

• Experience at a high-growth startup or a multi-location company.

• Comfort using automation and AI tools to streamline HR work

Why Join Us?

• Competitive Salary + Stock Options

• Comprehensive Health, Vision, and Dental Benefits

• Flexible PTO

• Monthly stipend

About Augment

At Augment, we set out to create a fully autonomous AI platform that streamlines operations and reclaims the human element in logistics. Our founders recognized a pattern: talented professionals were stuck handling manual data entry, phone calls, and repetitive tasks, instead of focusing on high-impact problem-solving and strategic decision-making.

That insight became our mission—to free logistics professionals from busywork so they can focus on what truly drives business growth. Augment isn’t just about efficiency; it’s about transforming an entire industry by empowering teams with AI-driven solutions that make logistics smarter, faster, and more adaptive.

Join us on this journey!

Augment is an Equal Opportunity Employer and values diversity at our company. We consider all qualified applicants without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability, or any other legally protected status.

Augment complies with federal, state, and local laws regarding equal employment opportunity and reasonable accommodation. If you need assistance or an accommodation during the application or interview process, please contact your recruiter.

We also consider qualified applicants with arrest and conviction records in accordance with applicable federal, state and local fair-chance / ban-the-box laws (for example, but not limited to, the California Fair Chance Act).

Our hiring process uses AI-powered tools to assist with screening and evaluating applications based on job-related criteria. All AI-assisted outputs are reviewed by human recruiters who make all decisions about which candidates advance in the process.