Senior Manager, Chapter Strategy

THE ORGANIZATION

Founded in 1987, Entrepreneurs’ Organization (EO) is a peer-to-peer business network of more than 19,000 entrepreneurs in more than 221 chapters and 60+ countries. EO is fueled by the belief that “Together We Grow” and together we can move the world forward. EO members employ collectively almost 4.5 million people worldwide in nearly all industry sectors. Membership is open to founders, co-founders, owners, and controlling shareholders. Our purpose is to move the world forward by unlocking the full potential of entrepreneurs. Together We Grow is one of EO’s four core values. It represents the growth mindset that propels us to achieve more as a community of entrepreneurs and professional staff than any individual. Along with that value is our shared Thirst for Learning, a commitment to Trust and Respect, and the courage to Think Big and Be Bold. As an EO employee, you will gain access to the world’s top experts in entrepreneurship, grow beyond your perceived limits, and make breakthroughs as you refine and realize your personal goals.

POSITION SUMMARY

The Senior Manager, Chapter Strategy leads the programmatic design, development, and continuous improvement of EO’s four Strategy Summit products and the tools, content, and data that support chapter planning. This role ensures Strategy Summits are aligned with the Chapter Health Framework and connected to the broader training and support provided to Presidents, Area Directors, and Chapter Staff.

The Senior Manager oversees Strategy Summit content and supporting technology, including the Chapter Board Tracker; analyzes chapter planning outputs to build a deep understanding of chapter priorities and progress; and leads the training and upskilling of facilitators on effective product delivery. The role also serves as staff lead to the Strategy Summit Work Group, supports Bridge Chapter operations and strategy, tracks Strategy Summit budgets in partnership with the Director, Chapter Health, and supervises the Manager, Chapter Programs Delivery.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategy Summits

• Lead the content development, maintenance, and continuous improvement of EO’s four Strategy Summit products: Annual, Mid-Year, Long-Term Planning, and New Chapter Summits.
• Develop and maintain all materials supporting delivery of the products, including presentations, facilitator guides/play-by-plays, pre-call resources, planning templates, participant materials, and related tools.
• Ensure the four Strategy Summit products are interconnected, aligned with the Chapter Health Framework, and designed to effectively support chapter planning and success.
• Partner across the team to align Strategy Summit content, tools, and outputs with President Training, Area Director Training, and Chapter Staff development and support.
• Own the programmatic design and evolution of Strategy Summit technology and planning tools, including the Chapter Board Tracker and future solutions.
• Analyze Strategy Summit outputs and related data to develop a deep understanding of chapter priorities, goals, areas of focus, and progress over time; identify trends and insights that can inform Chapter Health and broader chapter support.
• Design and analyze program evaluations and feedback to identify opportunities for continuous improvement.
• Own the training and upskilling of Strategy Summit facilitators on effective delivery of the four products, including the annual in-person training event and virtual or other ongoing training methodologies.
• Oversee facilitator training content and materials, ensuring training evolves alongside Strategy Summit products, tools, and methodology.

Strategy Summit Work Group

• Serve as staff lead to the Strategy Summit Work Group and primary staff partner to its Member Leader.
• Plan and manage virtual and in-person Work Group meetings, including agendas, pre-work, materials, follow-up, and ongoing work between meetings.
• Develop agendas and work plans that advance Strategy Summit goals, initiatives, and programmatic priorities.
• Ensure Work Group priorities and recommendations are connected to the Director, Chapter Health and the broader work of the Chapter Health Advisory Council (CHAC).

Chapter Performance & Strategic Support

• Leverage chapter planning data, Chapter Health insights, and regional feedback to identify common strategic planning challenges and opportunities for targeted support.
• Develop structured planning approaches, tools, and resources to support chapters experiencing performance challenges and strengthen long-term sustainability. Understand regional programs and how to support them.
• Partner with regional teams and facilitators to support training and consistent delivery of targeted planning solutions.

Chapter Health Team Collaboration & Program Support

• Track Strategy Summit budgets in partnership with the Director, Chapter Health, maintaining awareness of spending, forecasts, upcoming needs, and potential risks.
• Liaise with member leaders regarding budget requests and program needs and provide the Director with information needed to support budget decisions.
• Supervise the Manager, Chapter Programs Delivery, providing direction, prioritization, coaching, and performance management.
• Partner closely with the Manager to ensure program strategy, content, tools, data, and training are effectively translated into program delivery.
• Serve as a senior thought partner within the Chapter Health team, identifying opportunities to strengthen the effectiveness, integration, and evolution of chapter planning and related programs.
• Other duties as necessary.

QUALIFICATIONS, SKILLS, AND KNOWLEDGE REQUIRED

• Bachelor’s degree or equivalent combination of education and relevant professional experience.
• Minimum 5 years of relevant experience in program management, strategy, organizational development, learning, or related work.
• Experience supervising, coaching, and developing staff.
• Demonstrated ability to lead complex programs from strategy and design through implementation, evaluation, and continuous improvement.
• Strong strategic thinking skills with the ability to connect organizational priorities to practical programs, tools, and resources.
• Strong content development with experience translating complex concepts into clear, scalable materials and learning experiences.
• Strong analytical skills with the ability to interpret qualitative and quantitative data, identify trends, and translate findings into meaningful insights and recommendations.
• Experience working with technology platforms or tools from a program-owner perspective, including identifying user needs, defining requirements, and supporting ongoing improvement.
• Demonstrated ability to manage multiple priorities, workstreams, and stakeholders while maintaining attention to quality, timelines, and broader strategic objectives.
• Strong stakeholder management and relationship-building skills; experience partnering with volunteers preferred.
• Excellent written and verbal communication skills, including the ability to effectively communicate with diverse global audiences.
• Advanced proficiency in Microsoft Office, particularly PowerPoint and Excel.
• Experience working within a global association, nonprofit, membership organization, or similarly complex stakeholder environment preferred.
• Ability to travel domestically and internationally as required.

POSTING DISCLOSURES

Mexico: 73,000-83,000 gross monthly salary range in MXN.

Candidate Data Privacy Notice:

Accessibility / Accommodations: EO will provide accommodations during the recruitment process and employment as required by applicable law. Applicants needing assistance should contact recruiting@eonetwork.org

WORK ENVIRONMENT / PHYSICAL REQUIREMENTS / ROLE CONDITIONS

• This role is primarily sedentary/light work and requires regular use of a computer, telephone, and video-conference platforms.
• The role requires the ability to communicate effectively in writing and verbally and to participate in virtual and in-person meetings.
• The role requires travel up to 5%
• The role requires occasional early morning/evening meetings across time zones
• The role requires lifting/moving up to 5 kgs, as applicable.

EQUAL OPPORTUNITY / FAIR RECRUITMENT

EO is committed to equal opportunity and fair treatment in recruitment and employment.