Senior National Account Manager – Boots

• Location: Reading (Hybrid - Onsite 3 days a week)

You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As a Senior National Account Manager – Boots, you’ll bring your skill, your curiosity and your drive to make health simpler, smarter and more human.

About the job:

Take commercial leadership of Boots, a key Drug & Pharmacy customer for Opella UK. You will own the customer strategy, joint business plan and P&L, helping turn Boots’ trusted healthcare position and omnichannel reach into sustainable, profitable growth for science-backed Opella brands.

You will build influential relationships across Boots, translate shopper, patient and category insights into practical growth opportunities, and align teams across Opella behind one clear customer strategy. Through strong planning, negotiation and execution, you will help make Boots a destination for trusted healthcare innovation.

• Lead initiatives that advance our brands and strengthen our reputation worldwide.
• Mentor and uplift emerging talent while pushing your own growth and influence.
• Put purpose into practice — embedding sustainability, access and social impact into every decision.
• Model the challenger mindset: question complexity, act with integrity and make things radically simple.
• Help shape a culture that’s ambitious, collaborative and serious about recognition and belonging.

Main responsibilities:

• Own and deliver the multi-year Boots strategy, annual joint business plan and customer engagement plan.
• Take full responsibility for the Boots P&L, including net sales, volume, gross margin, trade investment and customer profitability.
• Build trusted relationships across Boots’ buying, category, pharmacy, digital, media, supply and senior commercial teams.
• Turn shopper, patient, consumer and category insights into recommendations that improve range, visibility, availability, education and customer experience.
• Lead commercial planning and negotiations across pricing, promotions, range, innovation, retail media and activation.
• Partner with Finance, Revenue Growth Management and Supply Chain to improve forecasting, promotional effectiveness, investment and availability.
• Coordinate colleagues across Brand, Shopper, Digital, Finance, Supply, Regulatory, Medical and Operations, while providing clear direction and coaching to the National Account Executive.

About you:

• You have successfully managed a major national account or worked in commercial buying within UK FMCG, consumer health, pharmacy or another fast-moving branded environment.
• You have experience owning a material customer P&L and delivering against revenue, margin, trade investment and profitability measures.
• You can lead joint business planning, range reviews, senior customer engagement and complex commercial negotiations.
• You combine strong financial and analytical skills with the ability to turn forecasting, performance data and shopper insights into clear commercial decisions.
• You understand category management, shopper activation, e-commerce and retail media, and can create relevant customer propositions across stores and digital channels.
• You can set a clear strategy, align cross-functional teams and deliver consistently within a matrix organisation.
• Experience working with Boots or another major UK health and beauty retailer, knowledge of the UK self-care environment, or experience coaching a colleague would be advantageous.

This is more than the next step in your career, it’s a chance to lead change and help reinvent self-care for the world. If you’re ready to challenge, inspire and deliver impact that matters, we’re ready for you.

We are challengers. We are Opella.

Opella values diversity in all its forms and is committed to fostering a workplace where everyone can belong and excel. We welcome and encourage applications from people of all backgrounds.

About Us:

Opella is the self-care challenger with the purest and third-largest portfolio in the Over The Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.

Our mission is to bring health in people’s hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting.

At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.

As a globally certified B Corp company, we are active players in the journey towards healthier people and planet. Find out more about our mission at www.opella.com.

About Opella.

Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally. Our mission is to bring health in people’s hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting.

At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers.

Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan. B Corp certified in multiple markets, we are active players in the journey towards healthier people and planet.

Find out more about our mission at www.opella.com.