Senior Operations Specialist

Company Overview

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.

Position Overview

Join our Global Services & Success organization as a Senior Services Operations Specialist in Spain, where you will support back-office operations, financial data management, and the full Services Engagement Lifecycle. Are you ready to keep complex operations running smoothly for customers and colleagues alike?

As a key business partner and go-to expert, you will support the full lifecycle, from Opportunity to Booking and Order to Cash, for Consulting and Learning Services. You will work with light supervision, manage large and complex opportunities and projects (often part of larger programs), and share experience, best practices, and Next Generation Services Automation (NGSA) tools with colleagues. This is a chance to make a real difference in operational efficiency and customer success in a hybrid work environment!

Key Responsibilities

• Smart budgets: Partner with Engagement Managers on tailored, optimized budget structures for services offers and projects. Share best practices for SBA quotes, Services Bid Assessments, and PM40 Bid Reviews.
• Smooth project starts: Resolve set-up issues with internal and external partners, keep project data clean, and reconcile costs between SAP and Certinia. Be the go-to contact for services purchases with Procurement.
• Billing and budget control: Plan customer billing with Project and Program teams, act as the dedicated contact for Global Order Management, and close finished projects and budgets.
• Flexible project roles: Step into Operations Specialist, Project Manager, or Resource Manager roles on transactional projects when needed, and keep Finance, Legal, Procurement, and Credit & Collections aligned on requirements.
• Growing people: Mentor Services Operations and Services colleagues, contribute to training content, and lead improvement initiatives across projects and the wider organization.
• Integrity in every step: Uphold Siemens' compliance guidelines, health and safety policies, and cultural values, and record travel and expenses accurately and on time.
  
  

Qualifications

• Bachelor's degree in Economics or an equivalent professional qualification.
• Fluent in English and Spanish, both written and spoken.
• Advanced Microsoft Excel proficiency (functions, formulas, data analysis) and familiarity with financial reporting tools and processes, alongside practical experience using AI productivity tools like Microsoft Copilot for reporting and process improvement, backed by the ability to craft clear prompts, critically evaluate outputs, and ensure data confidentiality, accuracy, and policy compliance.
• Solid background in back-office operations, financial data controlling, reporting, and data management within a services business.
• Exceptional attention to detail, with the ability to work accurately with complex financial and operational data.
• Comfortable handling routine operational matters on your own while working effectively with global, cross-functional teams.
• Able to stay calm, organized, and effective while managing multiple data entry and reporting tasks, and bring fresh perspectives to process improvement.
  
  

Why Us?

At Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!

Our Commitment to Equity and Inclusion

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

Compensation & Benefits

The salary range for this position is EUR 46,100 to EUR 73,800 and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/