Senior Payments Relationship Manager

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.


 It starts here. Have a global impact on the world of payments.

The Paysafe Payment and Banking Partnerships team is seeking a new member to join their team. The Senior Payment Relationship Manager is responsible for the strategic management and development of Paysafe's Payment Partner portfolio, with particular ownership of the local and alternative payment methods that enable consumers and merchants to fund, transact, and access Paysafe products across key markets.
This is a strategic relationship partnerships management role with direct ownership of the development and performance of an assigned portfolio of Payment Partners and payment methods. The role combines partner strategy, commercial management, market and product development, risk oversight, and internal advocacy.
The role acts as the subject-matter expert for the assigned Payment Partner portfolio, understanding the underlying payment schemes, partner capabilities, commercial models, regulatory and risk considerations, settlement structures and competitive landscape.

The objective is to ensure Paysafe maintains a strong, commercially effective and resilient Payment Partner network that supports existing revenue while creating new opportunities for growth.
Reporting to the VP: Payment and Banking Partnerships, the successful candidate will have a strong background in payments, banking or fintech, together with demonstrable experience managing complex external partnerships and commercially important relationships. Experience in local and alternative payment methods, account-to-account payments, payment schemes or transactional banking would be particularly relevant.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here.

How we work:
We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:
Payment Partner Strategy & Portfolio Ownership

• Own the strategy and ongoing development of an assigned portfolio of Payment Partners and local/alternative payment methods.
• Maintain end-to-end ownership of those Payment Partner relationships, ensuring accountability is clear from initial opportunity assessment through onboarding, launch, growth, optimisation, and ongoing governance.
• Develop a detailed understanding of the payment ecosystems and markets covered by the portfolio, including scheme developments, competing providers, evolving consumer payment behaviour and emerging payment methods.
• Identify capability gaps, concentration risks, market opportunities, and areas where additional or alternative partners would strengthen Paysafe's Payment Network.
• Develop recommendations to retain, expand, consolidate, migrate, or replace Payment Partner relationships based on commercial, strategic, operational, and risk considerations.

Local & Alternative Payment Method Ownership

• Act as the relationship and commercial owner for assigned deposit and local/alternative payment methods, ensuring these capabilities are managed as a coherent Payment Partner portfolio rather than as isolated provider relationships.
• Own the partner perspective across the lifecycle of these payment methods including availability, geographic coverage, merchant applicability, acceptable-use requirements, economics, settlement model, and future roadmap.
• Work with Product to ensure Paysafe's payment-method roadmap reflects partner capabilities, market developments, and commercial opportunities.
• Evaluate new payment methods and alternative providers and build the partner case for investment, integration or migration where appropriate.
• Maintain a forward-looking view of developments affecting the portfolio, including scheme migrations and emerging European and local payment infrastructure.

Growth & Innovation

• Identify new Payment Partners, payment methods, and capabilities that can expand Paysafe's addressable markets or improve the existing proposition.
• Monitor payment-industry developments and assess their implications for Paysafe.
• Build and progress partner opportunities from initial assessment through business case, due diligence, commercial negotiation, and implementation.
• Challenge existing arrangements where alternative approaches may improve cost, capability, resilience, or customer experience.
• Represent Paysafe with partners and at relevant payment-industry forums and events.

What we’re looking for:

• Strong experience within payments, fintech, PSPs, payment schemes, or alternative/local payment methods.
• Demonstrable experience managing complex external payment partnerships.
• Strong understanding of account-to-account payments, open banking, alternative/local payment methods, digital wallets, and payment aggregation models.
• Experience negotiating commercials and contractual arrangements with payment providers.
• Experience assessing payment flows, settlement structures, and partner operating models.
• Comfortable working with regulated payment businesses and navigating commercial, compliance, financial-crime, and operational considerations.
• Experience working cross-functionally with Product, Technology, Compliance, Risk, Legal, Finance, Sales, and Operations.
• Able to analyse partner performance and transaction/commercial data and translate it into strategic decisions. Significant relevant experience within payments, fintech, PSPs, payment schemes, banking or local/alternative payment methods.
• Ability to manage multiple priorities and meet tight deadlines set both internally and externally.
• Ability to work in a team is essential
• Excellent communication and negotiations skills
• Strong analytical mindset with exceptional attention to detail
• Fluent written and spoken English. Additional European language skills would be beneficial but are not essential.
• Ability to travel if required
• Experience in a client service and communication focused role

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:

1. Phone screen with Talent Acquisition
2. Video interview with the Hiring Manager.
3. In-person interview
4. Final HR interview with Talent Acquisition

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London (please note you have to be based from the London office to be eligible) – a great opportunity to network with your peers.



Equal Employment Opportunity
Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.