【Senior Product Manager(Gen AI)】A SaaS company that provides DX solutions for the hospitality industry |Basic Japanese

★Sr. Product Manager - Gen AI | DX (Digital Transformation) solutions

• Business Level Japanese Required

◆ Hybrid Work

◆ Listed Company

◆ Annual Salary： 8 million ～ 12 million yen.

-------------【About the company】-------------

The company helps travelers book directly with hotels. While OTAs provide value through comparison and reviews, their business model creates a significant burden for the hospitality industry. The company typically charges hotels 10% to 30% of revenue and force price reductions for better ranking. To survive this margin compression, hotels often cut costs, which degrades the quality of the guest experience. The company gives hotels the tools they need to own their booking platform and regain control so that hotels can offer better rates to customers while keeping their own businesses healthy.

For an engineer, the company hits the sweet spot between a startup and a large enterprise. The company is financially stable and profitable, so you do not have to worry about the runway. Because the products are revenue generators rather than cost centers for the customers, the company sees consistent growth and low churn, when hotels sign up with them they stay. The company's products serve hotels across Asia, not just in Japan. Yet, despite this reach, the company keeps the agility of a startup. The structure is flat, with only one management layer between engineers and leadership. The team is international, English is our primary language, and you will work closely with the founders. You get to move fast, wear multiple hats, and do impactful work without the instability usually attached to a company of our size.

-------------【 Job Description】-------------

About the Company:

The company is a leading provider of digital-transformation (DX) solutions for the hospitality industry. The mission is to help hotels maximize profit, elevate guest experience, and streamline operations through innovative technology. With an AI-powered product suite—including booking engines, chatbots, marketing-automation tools, and payment solutions—they serve 8,000 + properties across APAC and are rapidly expanding worldwide, with innovation and growth as our core values.

Position Overview:

The company is seeking a Senior Product Manager Gen AI to own the strategy and delivery of the company's GenAI platform and agentic commerce capabilities. You will make its data and models accessible to AI crawlers and commerce protocols today, and lead the build of the AI agents that will serve travelers and hotel operators tomorrow. This is a foundational role as the company transitions from a SaaS platform to an Outcome-as-a-Service model driven by autonomous AI agents.

What Makes This Role Special:

● Define a new category: You will lead the transition from GUI-based SaaS to Agentic OaaS, setting the standard for how hotels operate in the AI era.

● Unique data advantage: the company's integrated platform spans the full guest lifecycle across 8,000+ properties. You will build agents that leverage this in ways no competitor can replicate.

● Direct commercial impact: Your work determines whether thousands of independent hotels remain visible and bookable as AI displaces traditional search — or get buried behind OTAs.

● End-to-end scope: From structured data and AEO through to MCP/UCP implementation and live conversational agents, you own the full stack.

What are the Key responsibilities for this role:

● AI Discoverability (AEO): Drive the roadmap for making the company's hotel inventory and data AI-crawlable — schema markup, structured data syndication, — so that LLMs accurately surface and recommend our hotels during the traveler discovery phase.

● Agentic Commerce Readiness: Lead the implementation of MCP and UCP, ensuring its platform is prioritized by global AI agents such as Gemini and ChatGPT, and that hotel partners capture direct bookings over OTA channels.

● Traveler-Facing AI Agents: Own the roadmap for the company's traveler-facing agents — from trip-planning and discovery through booking completion — grounded in direct revenue contribution metrics.

● AI Concierge Manager: Define the infrastructure enabling hotel operators to direct AI agents via natural language to manage revenue, guest communications, and operations across the the product suite.

● Cross-Functional Leadership: Serve as the bridge between ML Engineering, Data, Business Development, and Customer Success to turn its data assets into actionable AI products.

-------------【 Requirements】-------------

[Basic]

● Experience: 5+ years in B2B2C SaaS product management, with at least 2 years on AI/ML-powered products

Technical acumen: Solid understanding of how AI agents consume data — structured data, API design, and protocol integration (e.g., MCP/UCP).

● Outcome orientation: Defines success through metrics like AI Discovery Share, Zero-Click Conversion, and direct revenue contribution — not feature delivery.

● Strategic and tactical balance: Proven ability to define a 38,000-foot vision while getting hands dirty on issue investigation and technical QA.

● Language: Professional fluency in English

[Preferred]

● Hospitality, travel, fintech, or e-commerce domain expertise.

● Japanese proficiency is a plus

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【Working Hours】

9:00~18:00

【Holidays】

・Saturday/Sunday/National Holiday

【Welfare】

・Commuting Allowance: Provided in accordance with company regulations.

・Full Social Insurance Coverage: Employment insurance, industrial accident compensation insurance, health insurance, and employees' pension.

・Stock Options: There is a possibility of stock options being granted based on the individual's performance after joining the company.

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