Senior Software Quality Engineer (SaaS)

TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We believe in empowering our customers through inventive solutions and a commitment to excellence. Our young, rapidly growing team is looking for passionate professionals who thrive in a dynamic, innovative, and collaborative environment. We are seeking an experienced Software Quality Engineer to help drive quality across a growing SaaS platform. This role combines hands-on manual testing, test automation, API validation, data reconciliation, quality process design, and cross-functional collaboration. The successful candidate will be comfortable working directly with Product Managers, Developers, Customer Success teams, and leadership to ensure software quality throughout the SDLC. This is a senior individual contributor role for someone who enjoys building scalable quality systems rather than simply executing test cases. Core Responsibilities Quality Strategy • Develop and continuously improve QA processes • Establish testing standards and best practices • Create risk-based testing approaches • Drive quality metrics and reporting • Improve release confidence and production stability Manual Testing • Create detailed test plans and test cases • Perform exploratory testing • Execute regression testing • Validate complex business workflows • Reproduce and document defects clearly Test Automation • Design and implement automated testing frameworks • Build and maintain UI automation suites • Build and maintain API automation suites • Integrate automated testing into CI/CD pipelines • Monitor and improve automation coverage and reliability API Testing • Test REST APIs using tools such as Postman • Validate authentication, authorization, and error handling • Create automated API regression suites • Analyze API logs and payloads Data Validation & Reconciliation • Validate application data against underlying databases • Perform data reconciliation between systems • Investigate production issues using SQL • Verify integrations and ETL processes • Build repeatable validation processes Documentation • Create and maintain: o Test Plans o QA Processes o Release Validation Checklists o Regression Suites o Status Reports o Defect Documentation Collaboration • Partner directly with developers during feature delivery • Participate in design and requirements reviews • Drive bug triage discussions • Communicate quality risks clearly to stakeholders Required Experience Must Have • 5+ years QA experience within SaaS products • Demonstrated experience owning quality for complex web applications • Strong manual testing experience • Strong test automation experience • Experience testing APIs • Strong SQL skills • Experience working in Agile environments • Excellent written and verbal communication skills Automation Tools Experience with one or more: • Playwright • Cypress • Selenium • TestCafe API Tools Experience with: • Postman • Swagger/OpenAPI • REST APIs Data Validation Experience with: • SQL Server • PostgreSQL • MySQL Ability to: • Write queries • Compare datasets • Validate business calculations • Investigate data discrepancies Preferred Experience AI-Enabled QA Experience using AI tools to improve quality processes: Examples: • AI-assisted test case generation • AI-assisted automation creation • AI-assisted bug analysis • AI-assisted regression identification • AI-assisted documentation generation • AI-assisted exploratory testing SaaS Experience Experience with: • B2B SaaS platforms • Enterprise software • Multi-tenant applications • Authentication / SSO systems • Complex business workflows More about Us We foster a collaborative, engaging, mission-driven culture that values innovation and prioritizes customer success. We like to have fun together and support each other too Job Type: Full-time, Exempt, Remote (East Coast Hours primarily), Some Travel Required​​​​ Compensation: Competitive including paid time off, medical benefits, and the potential for an annual performance bonus, and/or equity