Senior Transfer Agency Specialist

Job Title: Senior Transfer Agency Specialist

Location: United Arab Emirates (Remote)

Employment Type: Full-Time

Work Arrangement: 100% Remote — Work From Home

Level: Senior

About the Role

We are seeking an experienced Senior Transfer Agency Specialist to manage and oversee investor servicing, fund registration, subscription and redemption processing, and shareholder record maintenance. The successful candidate will support accurate and timely transfer agency operations, ensure compliance with applicable regulatory requirements, and maintain high standards of investor data integrity and service delivery. This fully remote role requires strong knowledge of fund administration, investor lifecycle processes, financial operations, and transfer agency systems.

Key Responsibilities

• Oversee daily transfer agency activities, including investor onboarding, account maintenance, subscriptions, redemptions, and transfers of ownership.
• Review and process investor instructions in accordance with fund documentation, operational procedures, and applicable deadlines.
• Coordinate investor registration, account opening, profile updates, and maintenance of shareholder records.
• Monitor subscription and redemption transactions to ensure accurate processing, settlement coordination, and timely completion.
• Review investor documentation, including identification records, beneficial ownership information, and account-related forms.
• Coordinate with fund administrators, custodians, investment managers, distributors, and other service providers to resolve operational issues.
• Support investor due diligence processes, including KYC, AML, sanctions screening, and periodic reviews in coordination with relevant compliance teams.
• Investigate transaction discrepancies, rejected instructions, incomplete documentation, and outstanding investor requests.
• Reconcile investor registers, transaction records, cash movements, and relevant fund accounting information.
• Maintain accurate investor data, transaction histories, supporting documents, and audit trails.
• Monitor corporate actions, distributions, fund restructurings, and other investor-related events where applicable.
• Support capital activity reporting and prepare operational summaries for internal stakeholders and clients.
• Ensure investor communications are accurate, professional, confidential, and consistent with approved procedures.
• Identify process inefficiencies and recommend improvements to workflows, controls, and service delivery.
• Monitor service-level agreements, transaction deadlines, and outstanding cases to ensure timely resolution.
• Assist with internal and external audits by providing transaction records, reconciliations, and supporting documentation.
• Provide technical guidance to junior team members and support consistent application of operational procedures.
• Contribute to the implementation, testing, and improvement of transfer agency platforms and related operational systems.

Qualifications and Experience

• Bachelor's degree in Finance, Accounting, Business Administration, Banking, or a related discipline.
• Significant experience in transfer agency operations, fund administration, investor services, or investment operations.
• Strong understanding of investor lifecycle processes, including subscriptions, redemptions, transfers, distributions, and account maintenance.
• Knowledge of collective investment schemes, mutual funds, alternative investment funds, or other investment structures.
• Familiarity with investor onboarding, KYC documentation, AML controls, beneficial ownership checks, and sanctions screening.
• Experience maintaining investor registers and processing financial transactions accurately.
• Understanding of fund documentation, investor eligibility requirements, and operational controls.
• Familiarity with transfer agency, fund administration, CRM, and investor recordkeeping platforms.
• Strong reconciliation, investigation, and problem-solving skills.
• Proficiency in Microsoft Excel and financial operations reporting tools.
• Excellent written and verbal communication skills for coordinating with investors and institutional stakeholders.
• Strong attention to detail and ability to handle confidential financial and personal information.
• Ability to manage competing deadlines and high transaction volumes in a remote working environment.
• Experience supporting operational audits, regulatory reviews, and process improvement initiatives.
• Relevant professional qualifications in fund administration, investment operations, or financial services are an advantage.

What We Offer

• A fully remote, work-from-home position within the UAE employment context.
• Competitive compensation based on qualifications and relevant experience.
• Opportunities to work with fund administration processes and investor servicing operations.
• Professional development in transfer agency systems, investment operations, and regulatory compliance.
• A collaborative environment focused on accuracy, confidentiality, and continuous improvement.

How to Apply

Interested candidates should submit an updated CV highlighting their experience in transfer agency operations, fund administration, investor servicing, transaction processing, and regulatory documentation.

Application Subject: Application – Senior Transfer Agency Specialist (UAE Remote)

• Candidates should confirm applicable employment arrangements, residency requirements, and work authorization before accepting an offer. Any regulated fund administration, investor verification, compliance decisions, or other activities requiring specific authorization must be performed by appropriately authorized personnel in accordance with applicable laws and regulatory requirements.