ServiceNow Request/Catalog Consultant

Location: Who we are We drive innovation – from advisory and implementation to managed services and beyond, powered by a global team of over 18,500 experts representing over 90 nations in more than 30 countries. With SAP at our core and a powerful ecosystem of partners like Microsoft and ServiceNow, we continuously improve solutions and AI-driven technology to make them work for companies – and for their people. As part of NTT DATA, a $30+ billion business and technology services, AI and digital infrastructure leader. As a Global Top Employer, NTT DATA serves 75% of the Fortune Global 100 and, with experts in over 70 countries, co-innovates solutions that encourage experimentation and recognize great work. With us, you have endless opportunities to think big, act bold and take ownership. Make this the place where you belong, learn, and build your network. We are looking for a ServiceNow Service Catalog Developer to join our team, to implement and enhance ServiceNow Service Catalog solutions. What you'll be doing Design, configure, and implement ServiceNow Service Catalog solutions. Develop and maintain Catalog Items, Service Offerings, and Fulfillment Flows. Translate functional requirements into technical ServiceNow implementations in collaboration with Process and Requirements Analysts. Support the consolidation and redesign of existing ordering channels into a unified ServiceNow Service Catalog. Develop workflows and automation to streamline request fulfillment processes. Configure and maintain catalog forms, variables, approvals, and associated workflows Ensure solutions follow ServiceNow best practices, governance standards, and maintainability guidelines. Perform testing, troubleshooting, and continuous improvements of catalog functionality. Collaborate with platform administrators, developers, and stakeholders throughout the implementation lifecycle. What you’ll bring along Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience At least 4 years of hands‑on experience as a Service Catalog Developer, ideally in ServiceNow context Hands-on experience developing within the ServiceNow Service Catalog. Experience creating Catalog Items, Record Producers, Service Offerings, and Fulfillment Flows. Knowledge of ServiceNow workflow and Flow Designer. Understanding of IT service request management and fulfillment processes. Experience translating business requirements into technical ServiceNow solutions. Strong analytical, problem-solving, and communication skills. Ability to work collaboratively in cross-functional project teams. Strong communication skills and advanced English and German. Document What’s in it for you ✔ New beginnings can be a challenge. We promise a smooth integration and a supportive mentor ✔ Pick your working style: choose from Remote, Hybrid or Office work opportunities ✔ Early bird or night owl? Our projects have different working hours to suit your needs ✔ Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms ✔ We want you to stay healthy! Enjoy our Private Health Insurance ⁠– it’s custom-made for you ✔ A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School ✔ Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families ✔ NTT DATA recruiters will never ask job seekers and candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties that may try to impersonate NTT DATA recruiters, either in writing or by phone, in an attempt to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will be associated with an @nttdata.com email address. NTT DATA will not use any non-NTT DATA or personal email domains (Gmail, Yahoo, etc.) or personal communication channels (WhatsApp, Facebook etc) at any time during the recruitment process. If you suspect any fraudulent activity, please contact us. NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. Not the job for you? Perhaps you have a friend who would be a perfect fit. Send them this link! What’s in it for you New beginnings can be a challenge. We promise a smooth integration and a supportive mentor Pick your working style: choose from Remote, Hybrid or Office work opportunities Early bird or night owl? Our projects have different working hours to suit your needs Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms We want you to stay healthy! Enjoy our Private Health Insurance ⁠– it’s custom-made for you A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families Make this the place you grow Your unique talent is what matters. NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ethnicity, age, gender, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic. Document Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers and candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties that may try to impersonate NTT DATA recruiters, either in writing or by phone, in an attempt to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will be associated with an @nttdata.com email address. NTT DATA will not use any non-NTT DATA or personal email domains (Gmail, Yahoo, etc.) or personal communication channels (WhatsApp, Facebook etc) at any time during the recruitment process. If you suspect any fraudulent activity, please contact us. #LI-IT1 Job Segment: Consultant, Consulting, ERP, SAP, Computer Science, Contract, Technology