Trading and Operations Business Analyst

PuntoUP Professional Recruitment is looking for a Trading and Operations Business Analyst for an international, privately owned agri-business active in the origination, production and trading of grains and fertilizers. The role sits within the company's global digital transformation programme and covers both business divisions, working at the intersection of trading, operations and IT. If you know how commodity flows work and enjoy turning business needs into working solutions, we'd like to hear from you.

Location: Romania - Bucharest or Constanța (hybrid)

Main Purpose of the Job: The Trading and Operations Business Analyst translates business needs into effective system solutions across the grains and fertilizers business, covering requirements analysis, process mapping, solution validation, UAT, change management and the transition into production and ongoing support. Reporting to the Global IT Applications Manager, the role works closely with Business Process Owners, traders, operational managers, key users, IT colleagues and external implementation partners.

Job Profile:

• Evaluate trading and operational business processes, anticipate requirements and identify areas for improvement.
• Plan, deliver and quality-check business analysis activities and deliverables within the assigned workstreams.
• Elicit, analyse, document and communicate business and functional requirements.
• Assess solution options in terms of business impact, feasibility, risks, opportunities and dependencies.
• Work with business stakeholders, developers, vendors and delivery teams to make sure requirements are understood and addressed.
• Support process design and identify opportunities to simplify, automate and modernise processes.
• Support User Acceptance Testing, including test preparation, defect management and validation against agreed requirements.
• Prioritise requirements and initiatives based on business needs, risk, dependencies and delivery priorities.
• Maintain business process, requirements and functional documentation.
• Act as the link between business stakeholders, users and IT teams, communicating progress and risks and managing expectations.
• Provide guidance, training and support to business users.
• Take part in workshops, meetings and presentations that define the company's future processes and IT landscape.
• Progressively take functional ownership of the applications within the assigned scope, across their full lifecycle from design to go-live, support and continuous improvement.
• Manage workstream scope and functional design, and coordinate solution changes, including impact assessment, testing and implementation.
• Participate in L2 support and build the knowledge needed to provide L3 functional support, acting as the main functional escalation point after go-live.
• Coordinate incidents, problems, service requests and changes with business users, internal IT teams and external vendors.
• Support root-cause analysis of recurring issues and drive corrective and preventive actions.
• Maintain application knowledge, procedures and support documentation for a smooth transition from project delivery to ongoing support.

Candidate Profile:

• Bachelor's degree in Business, Information Technology or a related field.
• Minimum 5 years of experience in business analysis or in an operations/logistics department within the commodity industry.
• Good understanding of the commodities product lifecycle and of trading and operational processes.
• Experience shaping processes and solutions, including capturing business problems, value drivers and functional/non-functional requirements.
• Strong analytical and conceptual thinking, combined with good technical skills.
• Ability to influence stakeholders and work with them to reach acceptable solutions.
• Excellent documentation skills and experience preparing detailed reports and presentations.
• Good command of Microsoft Office (Word, Excel, Outlook).
• Strong planning, organisational and time management skills.
• A track record of contributing to successful projects.
• Fluent English.

Benefits:

• Hybrid working model.
• Meal vouchers.
• Holiday, Easter and Christmas bonuses.
• Gifts for employees' children on key occasions throughout the year.
• Involvement in a large-scale, international digital transformation programme.
• International work environment within a global group.

All candidates who meet the above qualifications are warmly encouraged to submit their applications online. We will reach out exclusively to those who are best suited for the role within a maximum of two weeks.

For other job opportunities, visit our website at www.puntoup.com and upload your CV to our database to remain eligible for both current and future positions. All applications are handled with the utmost confidentiality.

By submitting your personal data via email to any address ending in “www.puntoup.com” or “www.puntoup.ro,” through social media platforms (such as Facebook, LinkedIn), or by applying via an online job portal, you provide explicit consent for PuntoUP and its affiliated companies to process your data. For more information, please refer to our data processing policy. Should you have any concerns regarding your personal data, kindly contact dataprivacy@puntoup.com.