Senior IT Business Analyst - PIAS / SIUI / eSanatateaMea

Medicover Tech, established in 2010, is the internal software service provider within Medicover Group. Our mission is to capture and translate business requirements into innovative IT solutions and to develop software applications that support the Healthcare and Diagnostic industry. As part of our work, we closely collaborate with Medicover, one of the largest healthcare providers in Central and Eastern Europe, present in 14 countries with over 6.5 million patients annually and more than 13,000 employees.

Do you want to make a difference, shape the future and to work for a company with a purpose? If so, the role Senior IT Business Analyst in Medicover Tech, is the right choice for you!

Key Responsibilities

· Analyze business and system requirements related to healthcare operations, medical services management, billing, reporting and reimbursement processes.

· Analyze and document business processes and workflows involving CNAS, CAS and SIUI interactions.

· Gather, clarify and translate business requirements into functional and non-functional system specifications.

· Lead business and technical analysis workshops with stakeholders, healthcare operations teams and external partners.

· Analyze SIUI integration requirements, including data exchange, message structures, validation rules, data mapping and error handling.

· Define and document integration requirements between internal healthcare systems (HIS, EMR, ERP and other core applications) and external platforms such as SIUI.

· Analyze and specify REST API, SOAP and Web Services integrations.

· Model business processes using BPMN and system interactions using UML.

· Prepare and maintain functional specifications, business requirements documents, use cases, user stories and acceptance criteria.

· Analyze healthcare data and validate business requirements using SQL queries.

· Support development teams throughout the implementation lifecycle, ensuring alignment between business expectations and technical solutions.

· Collaborate with solution architects, developers, QA engineers, product owners and business stakeholders.

· Perform UAT

· Monitor changes in CNAS/CAS regulations, reporting requirements and SIUI specifications, assessing their impact on existing systems and business processes.

· Coordinate with external vendors, software providers and public healthcare institutions where required.

Required Experience & Skills

· Minimum 5 years of experience as a Senior Business Analyst, System Analyst or Business/System Analyst in complex IT projects.

· Proven experience in the Romanian healthcare sector, preferably working with private healthcare providers, public healthcare institutions or health insurance-related systems.

· Practical knowledge of CNAS/CAS processes and SIUI, including medical services reporting, validation, reimbursement and settlement workflows.

· Experience analyzing and documenting complex business and system requirements.

· Understanding of healthcare operational processes, medical service delivery, patient administration, medical billing and reporting.

· Experience with healthcare information systems such as HIS, EMR, EHR, ERP or other core business applications.

· Knowledge of system integration concepts and hands-on experience analyzing REST APIs, SOAP and Web Services.

· Ability to analyze integration contracts, message structures, data mapping, business validation rules and error-handling mechanisms.

· Strong knowledge of business process modeling using BPMN and system modeling using UML.

· Experience preparing functional specifications, technical analysis documents, use cases, user stories and acceptance criteria.

· Working knowledge of SQL for data analysis, troubleshooting and requirements validation.

· Ability to facilitate workshops and communicate effectively with both business and technical stakeholders.

· Knowledge of healthcare interoperability standards such as HL7 and FHIR.

Key Competencies

· Strong analytical and problem-solving skills.

· Ability to understand complex healthcare business processes and translate them into scalable IT solutions.

· Excellent communication and stakeholder management skills.

· Ability to bridge the gap between business requirements and technical implementation.

· Attention to detail, particularly regarding data accuracy, regulatory compliance and integration requirements.

· Proactive approach, ownership and ability to coordinate multiple activities in parallel.

· Ability to work effectively with cross-functional and geographically distributed teams.

Here's what you can expect when joining our team

· A friendly, collaborative environment with cross-functional and international teams.

· The opportunity to work with modern technologies in a dynamic software environment.

· A professional development roadmap and access to technical and soft skills training, certifications, conferences and IT events.

· Private medical subscription for you and your children.

· 21 days of annual leave in your first year, increasing to 25 days from your second year onwards, plus an annual holiday bonus starting from your second year.

· Childbirth support.

· An internal referral program.

· Team-building activities and regular team events.

· Opportunities to get involved in community initiatives through Medicover Foundation.

· Hybrid working model, with 1 recommended office day per week.

As a forward-looking healthcare company, we care about our employees, helping them stay safe, healthy and productive. Only then can we grow together in order to innovate and deploy world leading information systems and technologies.

If your aim is to make an impact and to contribute to something meaningful through your work, we would be delighted to have the opportunity to know you better!

In Medicover, YOUR success is OUR success.