UX Research Analyst / User Research Specialist / Usability Testing Analyst

Role Description This full-time remote role combines responsibilities of a UX Research Analyst, User Research Specialist, and Usability Testing Analyst. The individual in this position will plan and conduct qualitative and quantitative user research, including interviews, surveys, usability tests, and heuristic evaluations. Day-to-day tasks include synthesizing research findings into clear insights, creating personas and journey maps, and delivering evidence-based recommendations to product, design, and engineering teams. The role involves collaborating closely with cross-functional partners to define research questions, prioritize studies, and ensure user-centered design decisions throughout the product lifecycle. The specialist will also document methodologies, maintain research repositories, and help promote research best practices across the organization.
Qualifications

• Strong Analytical Skills to interpret data, identify patterns, and translate findings into actionable insights.
• Proficiency in User Research and UX Research methods, including planning studies, collecting data, and synthesizing results.
• Experience applying Design Thinking principles to frame problems, explore solutions, and support iterative product improvement.
• Excellent Communication skills to present research findings clearly, facilitate discussions, and collaborate with cross-functional teams.
• Familiarity with usability testing tools, survey platforms, and analytics software (e.g., UserTesting, Qualtrics, Hotjar, Google Analytics) is beneficial.
• Ability to work independently in a remote environment, manage multiple projects, and meet deadlines in a fast-paced setting.
• Bachelor’s degree in Human-Computer Interaction, Psychology, Design, Information Science, or a related field; equivalent experience considered.
• Prior experience in product development, UX design, or human-centered research, ideally within digital products or services.