Administration & Logistics Specialist

Tokyo Japan

FULL-TIME

Unox, a global market leader in the design and production of high-end professional ovens and certified as a Great Place to Work®, is seeking a Administration & Logistics Specialist to join the Unox Service Team in Tokyo.

Main responsibilities

• Manage customer POs, create and maintain customer accounts, process orders, prepare quotations, sales orders, delivery notes and invoices, and maintain customer and product master data.
• Coordinate delivery schedules, shipping instructions, consignment stock, PODs, returns, exchanges, delivery issues, and communication with customers, warehouses, and logistics partners.
• Handle employee travel expenses and reimbursement.
• Perform data entry and maintain information across internal and external systems, including customer-specific EDI and web ordering platforms, while supporting future SAP implementation.
• Provide Sales with order, inventory, shipment, and customer information; cooperate with Sales and Order Management on credit collection; and collaborate with Accounting team members across the Unox Group.
  
  

Requirements

• Previous experience in administration, order management, customer service, accounting, or a similar role.
• Good organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
• Good knowledge of MS Office, particularly Excel; experience with SAP or other ERP systems is a plus.
• Good communication skills and ability to collaborate effectively with customers and internal departments.
• English proficiency; knowledge of Japanese.
  
  

What Unox offers

• Mentorship & coaching
• Career growth & training programs
• Diversity & inclusion policies
• International mobility & relocation support
• Team building activities
• Expense reimbursement
  
  

The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.