Customer Service Representative - (German & English)

Join Our International Team with Amazing Benefits! Location: Sofia, Bulgaria (On-Site) Position: Customer Service Representative ️ Languages: German + English Start Date: November 3, 2025 Schedule: Monday - Sunday, 08:00 - 20:00 (Day shifts) Competitive Compensation Package Base Salary: 4,000 BGN gross/month Performance Bonus: Up to 300 BGN gross/month Welcome Bonus: 1,000 BGN upon joining! ️ Relocation Support - We Make Your Move Easy! Financial Support: Travel Reimbursement: Up to 490 BGN after 6 months (with travel documents) Salary Advance: 1,056 BGN net available upon request (transferred within 5 working days) Accommodation: Hotel stay arranged and paid for your arrival period Important Notes: Notify hotel by 12:00 PM if arrival plans change to avoid charges Travel expense reimbursement requires 6 months of service Advance salary deductions apply if contract ends within first 6 months Outstanding Benefits Package Monthly Perks: Transportation/Internet Allowance: 50 BGN net Night Shift Premium: Additional payment when applicable Multisport Card: Co-financed gym & sports access Health & Wellness: Comprehensive Medical Plan (health & dental care) ️ Life Insurance coverage Life Event Bonuses (500 BGN each): Marriage Birth or adoption of a child University graduation Additional Perks: ️ Exclusive discounts on various goods and services What Were Looking For Fluent in German and English (written & spoken) Excellent communication and customer service skills Ability to work flexible schedules (including weekends) Positive attitude and team player mentality No prior experience required - we provide full training! Why Choose Us? International work environment Career growth opportunities Comprehensive onboarding & training Supportive team culture Work-life balance initiatives Modern office facilities How to Apply Ready to start your new adventure in Sofia? Apply now! Join a global leader in customer experience and build your international career today! Quick Facts: Start: November 3, 2025 Contract type: Full-time Industry: Customer Service / BPO