Dutch or Flemish Contact Center Agent in Bulgaria

Dutch or Flemish Contact Center Agent in Bulgaria As a Contact Center Agent, you’ll manage the entire P2P process for diverse clients. Take charge of purchasing and order follow-up, ensuring smooth transactions from procurement to payment. Reageer op deze vacature We reageren meestal binnen 2 uur Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks Bulgaria is a beautiful country to live in. Not only can you start living in Bulgaria you can also start to work there. We can offer you a position in a people orientated, ambitious company. Want to start this new adventure in your personal and professional life? Take a look at this position! As a Contact Center Agent, you will be responsible for managing the complete P2P (Procure to Pay) process for assigned purchases on behalf of various clients. In this role, you will handle tasks in both purchasing and order follow-up. Your role Purchasing Activities Understand client requirements and specifications. Source potential suppliers and request quotes. Negotiate terms including quality, price, quantity, payment terms, delivery, and packaging. Place orders based on negotiated terms. Order Management Track orders to ensure accurate and timely delivery. Resolve any issues that arise during the order process. Manage administrative tasks related to orders within the purchasing software. Handle invoicing and maintain records. Requirements Education: Secondary education Experience: Familiarity with procurement and administrative processes is a plus. Knowledge of ERP systems (Oracle, SAP, etc.) is an advantage. Languages: Dutch or Flemish at a native level, with a good command of spoken and written English. Key Competencies Strong organizational skills with an eye for detail. Ability to stay calm and manage stress effectively. Customer-oriented with a positive, professional attitude. Independent thinker, capable of making decisions, and a team player. Working Conditions Schedule : Monday - Friday, 9:30 am - 6:00 pm Contract : Full-time, 40 hours per week Location : Office-based, hybrid, or remote options are available. Benefits Paid training Fun, people-oriented call center Market-based basic salary Growth opportunities Relocation Package Location Sofia (Bulgaria) Afdeling Callcenter Locaties Sofia Status werken op afstand Hybride Soort dienstverband Fulltime Werkniveau Verkoopmedewerkers Language English, Dutch, Flemish Make an appointment with our recruiter https://calendly.com/candidatecoordinators/meeting-candidate-coordinator?month=2024-09 Sofia ¿Por qué trabajar con nosotros? Honestidad y claridad Nos aseguramos de que estos valores sean la base de nuestra interacción con todos; clientes, candidatos, proveedores y entre nosotros. Proactividad Somos creativos y orientados a soluciones, no dependemos de métodos existentes. Somos flexibles, estamos abiertos al cambio y cuestionamos constantemente el status quo. Relaciones a largo plazo Desarrollamos relaciones con el objetivo de formar asociaciones exitosas y sostenibles a largo plazo que sean de beneficio mutuo