Dutch Speaking Customer Service for E-commerce Company in Greece

Patrique Mercier Recruitment FR is pleased to offer a fantastic opportunity for a Dutch Speaking Customer Service Representative to join a thriving e-commerce company based in Greece. This role involves providing top-quality support to Dutch-speaking customers, ensuring a smooth and enjoyable shopping experience. Responsibilities Deliver exceptional customer service to Dutch-speaking clients through phone, email, and chat channels. Assist customers with product inquiries, order processing, returns, and general support. Handle customer complaints and resolve issues promptly to maintain high satisfaction levels. Collaborate with internal departments such as logistics and sales to address customer needs effectively. Maintain detailed and accurate records of customer interactions and transactions. Stay updated on company products, services, and promotional campaigns to provide accurate information. Fluency in Dutch and English, both spoken and written. Previous experience in customer service, preferably in an e-commerce or retail environment. Excellent communication and interpersonal skills. Strong problem-solving abilities and the ability to work under pressure. Proficiency with customer service software and Microsoft Office applications. Detail-oriented with strong organizational and multitasking skills. A customer-focused attitude and a willingness to go the extra mile to ensure satisfaction. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Fully Paid Relocation Package ( flight, transfer and hotel ) Free Greek Lessons, discounts and other perks