Finance Manager

Operations Manager

Reports to: Cofounder | Openings: 1

About the Role

Sapient Intelligence develops next-generation AI models and autonomous research systems. We are looking for an Operations Manager with strong organizational skills, systems thinking, and execution capabilities to work directly with a Cofounder, build effective internal operations, strengthen cross-functional collaboration, and drive company priorities through to completion.

In a team of approximately 50 people, you will be closely involved in day-to-day operations, management processes, and collaboration systems, coordinating people operations, office resources, procurement, and projects. You should be able to identify issues affecting team efficiency, set clear priorities, and turn loosely defined needs into clear responsibilities, practical processes, and tangible results. You should also be willing to handle the details and personally drive execution.

Responsibilities

1. Oversee day-to-day company operations. Work with a Cofounder to identify operational priorities and resource needs, coordinate execution, and promptly resolve issues affecting the team’s ability to work effectively.
2. Develop and improve internal processes. Establish clear, proportionate, and practical processes for cross-functional collaboration, procurement, contract routing, approvals, recordkeeping, and knowledge management. Continuously refine them based on how they work in practice.
3. Build and manage internal workplace systems. Administer and improve collaboration platforms such as Lark/Feishu and office automation systems. Translate operational needs into workflows, forms, access permissions, and automation rules. Ensure information flows effectively between systems, maintain reliable data, and establish clear usage guidelines.
4. Drive company priorities and cross-functional projects to completion. Translate management priorities into concrete plans with clear owners, milestones, and delivery standards. Coordinate research, product, and other relevant teams, track progress, manage dependencies, and resolve obstacles.
5. Strengthen people and organizational operations. Work with relevant colleagues and service providers to coordinate recruitment, onboarding, offboarding, employee records, and internal communications. Clarify responsibilities and improve both the employee experience and organizational efficiency.
6. Manage office resources, procurement, and external services. Oversee office space, equipment and assets, travel arrangements, vendors, and service providers. Establish processes for purchasing, allocation, maintenance, and renewals. Work with the Head of Finance to align budgets, manage expenses, and coordinate payments.
7. Establish operational reporting and review processes. Maintain a clear view of company priorities, resource usage, process efficiency, and unresolved issues. Provide a Cofounder with accurate, concise operational updates and follow through on corrective actions and improvements.
8. Expand the use of AI in internal operations. Proactively explore AI products and tools for organizing information, processing documents, managing knowledge, tracking projects, and automating workflows. Develop reusable practices and help colleagues use these tools effectively.

Requirements

• Overseas study experience and fluency in spoken and written English and Chinese (Mandarin). Able to independently participate in English and Chinese-language meetings, prepare documents, and communicate with international teams and external service providers.
• Strong systems thinking and execution skills. Able to structure complex problems, establish priorities, define owners and delivery standards, and follow through until work is complete.
• Familiarity with collaboration platforms such as Lark/Feishu and office automation systems, with practical experience configuring, implementing, or improving them. Able to translate management needs into useful processes and tools and encourage team adoption.
• Sustained interest and curiosity in AI applications and products, proficiency with AI tools, and the ability to demonstrate specific use cases and measurable improvements in efficiency.
• Strong communication, coordination, and writing skills. Able to work effectively with technical teams, management, and external service providers, and move work forward without direct managerial authority.
• Comfortable with the pace of a startup and able to adapt your approach to the team’s size and practical needs. Willing to establish processes and handle day-to-day tasks, with attention to detail, efficiency, and results. A quick learner with a strong sense of ownership.
• Sound cost awareness, a service-oriented approach, and discretion. Able to allocate resources thoughtfully and handle internal information and sensitive matters responsibly.
• Based primarily in Singapore, the United States, or China, with Beijing as the main location in China, and available for short- to medium-term business travel as needed. The company can support Singapore Employment Pass applications, employment under U.S. OPT, and H-1B sponsorship for eligible candidates, subject to individual qualifications and applicable local requirements.

Preferred Qualifications

• Experience founding a business, serving as an early core team member, or building operational processes and systems from the ground up.
• Experience in an AI, technology, or R&D-intensive company, with an understanding of how research and product teams work and collaborate.
• Experience coordinating international teams, establishing overseas offices, or managing operations across multiple locations.
• Skills in data analysis, low-code tools, or workflow automation, with the ability to independently build practical internal tools.
• Experience managing office setup, procurement and vendors, company-wide events, or complex internal projects from planning through completion.

What We Look For

You can identify the issues that most affect team efficiency, propose practical solutions, and personally drive them through to completion. You know how to build simple, clear, sustainable processes while keeping everyday operations running smoothly, giving the team more time and attention for research and product development.

What You Can Gain at Sapient Intelligence

• Work alongside exceptional AI talent. Collaborate closely with outstanding researchers and engineers, broaden your perspective, and continue learning through everyday exchanges and shared problem-solving.
• Participate directly in the development of frontier AI. Gain insight into how leading AI technologies and products progress from research and exploration to development and deployment. Help the team turn innovative ideas into practical results through strong operational and organizational support.
• Work directly with the founders. Participate in discussions and execution on important company matters, understand the reasoning behind key decisions, and see your ideas and actions directly influence how the company operates and grows.
• Have room to contribute ideas and put them into practice. We encourage independent thinking, open discussion, and well-reasoned experimentation. You will have opportunities to bring your ideas to life and build experience through implementation and iteration.
• Pursue ambitious work with strong support. Benefit from a comfortable working environment and the resources to do your work well, while enjoying the energy and autonomy of a startup and focusing on challenging, meaningful work.

运营与管理负责人｜Operations Manager

汇报对象：Cofounder｜招聘人数：1 人

关于岗位

Sapient Intelligence 专注于新一代人工智能模型与自主研究系统的研发。我们正在寻找一位兼具组织能力、系统思维和执行力的运营与管理负责人，直接与 Cofounder 一起工作，建立高效的内部运营机制，推动跨部门协作与公司重点事项落地。

在约 50 人的团队中，你将深入参与公司日常运营、管理流程与协作系统建设，统筹人员、办公、采购及项目协调等工作。你需要善于发现影响团队效率的问题、梳理优先级，把模糊的需求转化为明确的分工、流程和结果，并愿意亲自推进具体执行。

工作职责

1. 统筹公司日常运营。 协助 Cofounder 梳理运营重点与资源需求，协调各项工作的安排与执行，及时发现并解决影响团队运转的问题，确保日常工作有序推进。
2. 建立和优化内部管理流程。 围绕跨部门协作、采购、合同流转、审批、信息归档和知识管理等场景，建立清晰、适度、易于执行的工作机制，并根据实际使用情况持续改进。
3. 负责办公与内部管理系统建设。 管理和优化 Lark／飞书等协作平台及 OA 系统，将实际需求转化为具体的流程、表单、权限和自动化规则，做好系统之间的信息衔接、数据维护与使用规范建设。
4. 推动公司重点事项与跨部门项目落地。 将管理层确定的重点事项转化为具体计划，明确负责人、里程碑和交付标准；协调研究、产品及其他相关团队，跟踪进度、管理依赖关系并解决执行障碍。
5. 完善人员与组织运营支持。 协同相关同事及服务机构，推进招聘协调、入离职、员工信息维护和内部沟通等工作，明确协作分工，提升员工体验与组织运转效率。
6. 管理办公资源、采购与外部服务。 统筹办公空间、设备资产、差旅、供应商及服务机构，建立采购、领用、维护与续约机制，并与财务负责人协作做好预算衔接、费用管理及付款安排。
7. 建立运营信息与复盘机制。 持续梳理重点事项、资源使用、流程效率及待解决问题，为 Cofounder 提供准确、简洁的运营信息，推动问题解决与改进措施落实。
8. 推动 AI 在内部工作中的应用。 主动探索 AI 产品和工具，将其用于信息整理、文档处理、知识管理、项目跟踪及流程自动化，形成可复用的工作方式，并帮助团队提升使用能力。

任职要求

• 具有海外留学经历，中文和英语听说读写流利，能够独立参与英文和中文会议、撰写文档，并与国际团队及外部服务机构沟通。
• 具备较强的系统思维与执行能力，能够梳理复杂问题，明确优先级、责任人和交付标准，并持续跟进至完成。
• 熟悉 Lark／飞书等办公协作平台及 OA 系统，具备实际配置、实施或优化经验，能够将管理需求转化为实用的流程与工具，并推动团队采用。
• 对 AI 的各类应用和产品具有持续的兴趣与好奇心，熟练使用 AI 工具，能够展示具体的应用案例及效率改善成果。
• 具备良好的沟通、协调和书面表达能力，能够与技术团队、管理层及外部服务机构有效协作，在缺少直接管理权限的情况下推动事项进展。
• 适应创业公司的工作节奏，能够根据团队规模和实际需求灵活调整方法，既能建立机制，也愿意处理具体事务，兼顾细节、效率和结果，学习能力强，有主人翁精神。
• 具备良好的成本意识、服务意识和保密意识，能够合理配置资源，妥善处理公司内部信息及敏感事项。
• 主要办公地点为新加坡、美国或中国（以北京为主），能够根据工作需要进行中短期出差。公司可为符合条件的候选人提供新加坡就业准证（EP）申请支持，以及美国 OPT 就业安排、H-1B 工作签证担保等支持，具体根据个人资格及当地相关要求确定。

加分项

• 具有创业、早期团队核心成员或运营体系从零到一的建设经验。
• 曾在 AI、科技或研发型公司工作，理解研究与产品团队的工作特点及协作需求。
• 具有跨境团队协作、海外办公室设立或多地办公室运营经验。
• 具备数据分析、低代码工具或流程自动化能力，能够独立搭建实用的内部工具。
• 具有办公空间筹建、采购与供应商管理，或公司级活动及复杂内部项目的完整推进经验。

我们期待的你

能够发现影响团队效率的关键问题，提出务实的解决方案并亲自推动落实；善于建立简单、清晰、可持续的工作机制，也能把日常事务安排妥当，让团队把更多精力投入研究与产品研发。

在 Sapient Intelligence，你能收获什么

• 与顶尖 AI 人才共事。 与优秀的研究者和工程师紧密协作，在日常交流与共同解决问题的过程中拓展视野、持续成长。
• 近距离参与前沿 AI 的发展。 深入了解领先 AI 技术与产品从研究探索到开发落地的全过程，通过运营与组织支持，帮助团队将创新想法转化为实际成果。
• 直接与创始人一起工作。 参与公司重要事项的讨论与推进，理解关键决策背后的判断，让你的想法和行动直接影响公司的运转与发展。
• 拥有提出想法与探索实践的空间。 我们鼓励主动思考和坦诚表达，支持有依据的尝试，让你有机会推动自己的想法落地，并在实践与迭代中积累经验。
• 在舒适的条件下投入创业。 在舒适的工作环境与良好的资源支持下，保持创业团队的活力与自主性，专注于有挑战、有价值的工作。