Guest Relations Ambassador

Guest Relations Ambassador | Palm Jumeirah Resort

Location: Palm Jumeirah, Dubai, UAE

We are looking for a warm and professional Guest Relations Ambassador to join a resort on Palm Jumeirah. The successful candidate will welcome guests, assist with their requests and help create a memorable stay.

Key Responsibilities

• Welcome guests and provide attentive, personalised service.
• Assist guests with enquiries, requests and information about the resort.
• Coordinate with relevant departments to ensure guest requests are handled promptly.
• Support the delivery of a smooth and enjoyable guest experience.
• Respond to guest feedback and help resolve concerns professionally.
• Maintain a professional appearance and a welcoming attitude.

Requirements

• Good English communication skills.
• Previous guest relations or hospitality experience is an advantage.
• Excellent communication and customer service skills.
• Professional, well-presented and flexible to work shifts.
• Open to relocating to Dubai.
• Russian or Arabic language skills are an advantage, but not required.

Salary and Benefits

• AED 4,000–5,000 per month, plus service charge.
• Shared accommodation, with two employees per room.
• Transportation provided.
• One day off per week.
• Employment visa and medical insurance provided