Relationship Manager - Mortgage ( Russian Speaker )

Company Description

Harakter is a diversified company built on innovation, trust, and long-term value creation. With four specialized divisions, the group operates across key sectors, delivering integrated solutions that meet the evolving needs of modern clients and investors.

As Relationship Manager you will do:

1. Account Management

Single point of entry: The client doesn't have to shuttle between a mortgage broker and a banker. They call their Relationship Manager, who coordinates all processes.

Information: Regular status updates (deal stage, mortgage approval status, finalization stage).

Retention: Addressing any negative feedback if there are any delays in the back office.

2. Deal Completion

Document Management: Ensuring that all documents are collected, reviewed by a lawyer, and signed on time.

Client Salary Monitoring: Collecting clients' salaries within two weeks.

Payment Collection: Monitoring transactions and cash receipts throughout the transaction.

3. Client Development

LTV (Lifetime Value): Increasing profit per client by offering additional services (insurance, property management, resale).

4. Referral System

Turning loyal customers into brand advocates.

Managing your database to generate new leads through word-of-mouth referrals.

Working with affiliates through the affiliate program.

What we offer:

• Salary of 8,000-9,000
• Visa and medical insurance
• Fully equipped office environment
• Supportive and collaborative team

Office in Tecom