Accounts Manager

About Us We are an experiential marketing and brand experience company creating culturally relevant campaigns that connect brands with their audiences in meaningful ways. We combine strategy, creativity, and execution to deliver memorable brand experiences that drive measurable results. Our culture is built on Character, Competency, Collaboration, and Consistency , and we are committed to building exceptional people while delivering excellent work for leading local and global brands. Role Overview We are looking for a commercially astute Accounts Manager to lead key client relationships, drive account growth, and ensure seamless delivery across multiple projects. This role serves as the primary custodian of major agency accounts and sits at the intersection of client leadership, commercial performance, and internal execution. You will protect profitability, strengthen client trust, and turn account management into a growth engine for the business. What You Will Own Lead client engagement from brief receipt to execution closure, ensuring a high standard of service across every touchpoint. Build strong, long-term relationships with client stakeholders and serve as a trusted point of contact on key accounts. Develop account plans by mapping client decision-making processes, competitive landscapes, and annual brand cycles to support retention and growth. Identify organic growth opportunities within existing accounts and work with Strategy and internal teams to shape strong commercial solutions. Own the billing rhythm across assigned accounts, including invoice and payment cycle management, finance coordination, and revenue visibility. Drive internal teams across Creative, Operations, Finance, and related functions to meet client expectations and agreed service levels. Maintain strong reporting, account documentation, and commercial discipline to support decision-making and execution quality. What Success Looks Like Strong retention and satisfaction across managed accounts. Clear account growth and stronger annual billing performance. Minimal deviation across invoice and payment cycles. Consistent delivery against client expectations and service levels. Better visibility into account plans, risks, and growth opportunities. Who You Are You are structured, proactive, and commercially aware. You think in revenue and ROI, but you also understand brand needs and client realities. You can engage senior stakeholders with confidence, manage multiple priorities without losing control, and push internal teams toward high standards without creating friction. You do not wait passively for briefs; you anticipate needs, shape solutions, and keep momentum. Qualifications and Experience Proven track record managing large-scale projects and handling day-to-day Key Account Management responsibilities. Strong understanding of business indices, analytical data, and market or industry trends. Excellent written and verbal communication skills, with the ability to present ideas clearly and influence decisions Strong proficiency in Microsoft Office, especially Excel and PowerPoint. Strong client servicing capability with a consultative approach to complex relationships. Self-motivated, team-oriented, and able to work systematically under pressure and tight deadlines. About Great Careers by Kryptr: At Great Careers by Kryptr, we're committed to connecting Early Career Professionals (ECPs) with enterprises that value passion, talent, and potential, that offer exciting opportunities to launch their careers. We provide opportunities for ECPs to build successful careers by matching you with roles that fit your skills, interests, and career goals. Links to Join The Group & App: https://linktr.ee/kryptrlearn