Call Screening Agent

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Job Title: Call Screening Agent

Monthly Pay: NGN 297,270 - 720,110 per month

Summary:

Start with a candidate who has applied and needs a clear first conversation. You receive candidate lists and use short phone calls to check basic fit. You ask approved questions, note answers, and help suitable candidates reach a recruiter interview. A recruiting team lead guides your work and helps with questions outside your call outline. This position is fully remote, so you can work from home. Your goal is a clear path from first contact to a correctly booked interview. The role pays a monthly base salary plus bonus opportunities.

Job Responsibilities:

• Review the basic screening questions before opening your candidate list in an applicant tracking system such as Lever. Plan your call order.

• Call candidates using a business phone system or dialer such as Dialpad. Introduce yourself calmly and explain why you are calling.

• Ask about interest, availability, a quiet workspace, and spoken English. Follow the question outline and write down answers without making assumptions.

• Explain the next step in simple words. Use the recruiter's rules to mark candidates as ready, not now, or not a fit.

• Book ready candidates with a recruiter using a scheduling and calendar tool such as Calendly. Confirm the interview date and time.

• Send a short interview reminder through the approved process. Call candidates after missed interviews and help arrange another time when appropriate.

• Record each call result, screening answers, and next action in the tracking system. Keep each candidate's stage current after every conversation.

• Share completed screening notes with the recruiter before the interview. Make unanswered questions easy to find so the recruiter can prepare.

• Answer simple candidate questions using approved information. Send questions outside that information to the recruiting team lead rather than guessing answers.

• Mark wrong numbers, duplicate entries, and withdrawals clearly. Keep candidate information private and treat each person politely throughout the screening process.

• Meet quality standards through accurate notes, polite calls, correct bookings, and quick follow-up. Use feedback to improve the next candidate's experience.

Qualifications:

• Professional spoken and written English, because calls are generally with candidates and teams in the United States.

• A computer, a mobile phone, a stable internet connection, and reliable electricity.

• No recruiting experience required. Related phone, customer service, scheduling, or administrative experience is preferred.

• A calm, friendly phone voice and the ability to explain each next step clearly.

• Willingness to learn the named tracking, phone, and calendar tools through guided practice.

• Ability to follow basic screening questions and apply the recruiter's stated criteria consistently.

• Care with written answers, candidate stages, interview dates, and times when updating entries.

• Respect for candidate privacy and readiness to use only approved information when answering questions.

• Ability to listen without interrupting, confirm understanding, and ask the team lead for guidance.

Perks & Benefits:

• Enjoy fully remote work from home while helping candidates move through a clear interview process.

• Receive structured onboarding and training on the named tools, screening questions, call notes, and interview booking steps.

• Have regular check-ins with the team lead to review questions, receive feedback, and build confidence.

• Explore growth opportunities within the team as you develop stronger screening and interview coordination skills.

• Bonus opportunities.