Screening Agent

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Job Title: Screening Agent

Monthly Pay: NGN 296,040 - 700,550 per month

Summary:

Follow an applicant from the first screening call to a confirmed interview with a recruiter. Your work arrives through candidate lists prepared for phone screening. You ask basic fit questions, record answers, and explain what happens next. The goal is to give recruiters clear notes and candidates accurate interview details. A recruiting team lead provides the question guide and helps you handle unfamiliar situations. This fully remote position lets you work from home while helping candidates move through the screening process. The role pays a monthly base salary plus bonus opportunities.

Job Responsibilities:

• Open candidate lists in an applicant tracking system such as Lever, which stores applications and screening notes. Review the basic questions.

• Call applicants through a business phone system such as Aircall, a tool for making calls. Introduce yourself and explain the purpose.

• Ask approved questions about interest, availability, a quiet workspace, and spoken English. Record each answer clearly without adding personal judgments.

• Explain the next step using the recruiter's approved information. Answer simple questions and refer unfamiliar questions to the recruiting team lead.

• Use the recruiter's screening rules to mark each candidate as ready for the next step, not now, or not suitable.

• Book recruiter interviews using a scheduling and calendar tool such as Google Calendar, which shows available interview times. Confirm booking details.

• Send a clear reminder before each interview. Call candidates who miss their interview and help arrange another suitable appointment.

• Update the applicant tracking system after every call with answers, the result, and the next action. Keep notes clear and factual.

• Pass completed screening notes to the recruiter before the interview, so the recruiter can prepare without repeating basic questions.

• Mark wrong numbers, duplicate entries, and withdrawals. Keep candidate details private and treat everyone politely, including those not moving forward.

• Quality is judged through accurate notes, polite calls, correct bookings, and quick follow-up. Review corrections with the recruiting team lead.

Qualifications:

• Professional spoken and written English, because calls are generally with candidates and teams in the United States.

• A computer, a mobile phone, a stable internet connection, and reliable electricity.

• No recruiting experience is required. Phone support, customer service, interview scheduling, or similar experience is preferred.

• A calm, friendly phone manner that helps candidates understand the questions and feel comfortable answering them.

• Ability to follow a basic screening guide and separate a candidate's answers from your own assumptions.

• Willingness to learn the named applicant tracking system, business phone system, and scheduling tool through guided practice.

• Care when entering names, call outcomes, dates, and interview details, with a habit of checking entries before saving.

• Respect for candidate privacy and readiness to share screening notes only with the recruiting team members who need them.

• Ability to listen closely, ask a clear follow-up question, and explain the next step without confusing the candidate.

Perks & Benefits:

• A fully remote work arrangement that lets you work from home while supporting candidates by phone.

• Structured onboarding and guided training on the named tools, including practice with screening calls and interview bookings.

• Regular check-ins with the team lead to review questions, discuss feedback, and improve your screening approach.

• Growth opportunities within the team as you build confidence with candidate conversations, interview coordination, and accurate screening notes.

• Bonus opportunities.