Cargowise Specialist and Freight Fowarder

Company Description Universal Shipping Inc. is a long-established logistics provider in Southern California, delivering warehouse, distribution, and logistics solutions for over 20 years. As part of an international group of companies, the organization combines global reach with the agility of a privately held business. The company operates as a non-asset based provider while investing in modern warehouse equipment, such as forklifts and racking systems, to maintain efficient and reliable operations. Its large facility functions as a hub for precise, innovative, and dependable logistics services. Universal Shipping Inc. is committed to continuous improvement and building long-term partnerships that support client success.
Role Description This is a full-time remote role for a Cargowise Specialist and Freight Forwarder. The role includes managing freight forwarding operations within the Cargowise platform, including data entry, documentation, booking, tracking, and status updates for exports and other shipments. The specialist will coordinate freight transportation with carriers, warehouses, and partner agents to ensure timely and accurate movement of cargo. Daily responsibilities include preparing and reviewing export documents, maintaining compliance with regulations, monitoring shipments, and resolving exceptions or delays. The role also involves providing responsive customer service, communicating shipment details to clients, addressing inquiries and issues, and collaborating with internal teams to optimize processes and reporting in Cargowise.
Qualifications

• Strong freight operations skills, including Freight Forwarding, Forwarding, and Freight Transportation experience.
• Hands-on experience with export processes, including Export documentation, compliance, and shipment coordination.
• Customer-focused mindset with proven Customer Service skills in a logistics or freight environment.
• Proficiency with Cargowise (or similar TMS), including data entry, workflows, and reporting.
• Knowledge of international shipping regulations, Incoterms, and basic customs/documentation requirements.
• Excellent written and verbal communication skills and the ability to collaborate effectively in a remote setting.
• Strong organizational skills with attention to detail, time management, and problem-solving abilities.
• Prior experience in freight forwarding, logistics, or supply chain operations; Cargowise certification or formal training is a plus.
• High school diploma or equivalent required; additional education in logistics, supply chain, or a related field is an advantage.