Claims Assistant / Billing Assistant / Insurance Assistant

🌟 We're Hiring: Claims Assistant

📍 Location: United Arab Emirates (Remote)

🕒 Employment Type: Part-Time

💼 Experience Level: Mid-Level to Senior

🌐 Work Arrangement: Fully Remote

About Us

We support insurance and risk management organizations with structured claims administration, documentation, customer coordination, and operational support. Our internationally focused teams help improve claims workflows through accurate information management, responsive communication, and consistent service standards.

The Role

We are seeking a detail-oriented Claims Assistant to support claims administration, documentation review, status tracking, and stakeholder coordination. This flexible remote role is suited to a professional who can manage sensitive information carefully while helping claims teams maintain organized and efficient workflows.

Key Responsibilities

• Assist with the administration of new and ongoing insurance claims.
• Review submitted claim documents for completeness and accuracy.
• Maintain organized records of claims, correspondence, and supporting information.
• Track claim progress, pending documents, and required follow-up actions.
• Coordinate information between claims teams, customers, and relevant stakeholders.
• Identify missing or inconsistent information and escalate issues appropriately.
• Prepare basic claims reports, summaries, and administrative updates.
• Support timely completion of assigned claims-processing activities.
• Maintain confidentiality when handling customer and insurance information.
• Contribute to improvements in claims administration and workflow efficiency.

Requirements

• Bachelor's degree or equivalent qualification is preferred.
• 3+ years of insurance, claims, finance, or administrative experience is preferred.
• Strong understanding of insurance claims and documentation processes.
• Knowledge of policy administration and claims workflows is an advantage.
• Proficiency in maintaining accurate records and structured information.
• Familiarity with standard office and digital collaboration tools.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and meet deadlines independently.
• Good written and verbal communication skills.
• Ability to handle confidential information with professionalism.

What We Offer

• Flexible part-time hours within a fully remote working environment.
• Competitive compensation aligned with experience and responsibilities.
• Exposure to international insurance and claims operations.
• Opportunities to strengthen claims administration and risk-support skills.
• Professional development through cross-functional collaboration.
• A supportive culture focused on accuracy, service quality, and continuous improvement.