Data Operations Assistan

Role Description The Data Operations Assistant is a part-time, remote role responsible for supporting daily payment and data workflows. This role includes monitoring transaction data, updating records, and ensuring data accuracy across internal systems. The assistant will coordinate with operations and customer service teams to resolve data-related issues, track payment statuses, and support the implementation of process improvements. Typical tasks involve compiling reports, identifying operational bottlenecks, and communicating clear updates to relevant stakeholders. The role requires consistent attention to detail, timely completion of tasks, and adherence to data privacy and security standards.

Qualifications

• Operations and Operations Management skills to support and optimize day-to-day payment processes.
• Strong Analytical Skills to interpret data, identify trends, and assist in troubleshooting transaction issues.
• Effective Communication and Customer Service skills to collaborate with internal teams and respond to merchant inquiries professionally.
• Proficiency with spreadsheets and basic data tools (e.g., Excel, Google Sheets, or similar) and comfort working with digital systems.
• High level of accuracy, organization, and attention to detail in handling transactional and customer data.
• Ability to work independently in a remote setting, manage multiple tasks, and meet deadlines.
• Prior experience in payments, e-commerce, or operations support is beneficial but not required.
• Relevant education or training in business, operations, data, or a related field is an advantage.