Inside Sales Representative – Remote

Role Overview

This position involves engaging with insurance shoppers through inbound/outbound calls, live chat, and SMS to identify customer needs, coverage gaps, and recommend tailored solutions within the Allstate product family.
Using a consultative sales approach, the role focuses on converting warm leads into customers and delivering a customer-first experience while working remotely.

Key Responsibilities

• Engage with prospects to understand insurance needs and suggest appropriate coverage options.
• Utilize sales strategies to convert leads into customers without cold calling.
• Provide exceptional customer service through various communication channels.

Qualifications & Skills

• At least 1 year of sales or customer service experience, preferably with a sales focus.
• Active Personal Lines or Property & Casualty License (or willingness to obtain).
• Reliable internet, dedicated home workspace, and necessary equipment provided.
• Strong soft skills including communication, critical thinking, stress tolerance, openness to feedback, and accountability.

Additional Details

• Reimbursement for licensing exam and fees.
• Potential pay differentials for bilingual employees.
• Performance-based incentives and internet reimbursement offered.

Location & Benefits

Based in Indianapolis, offering benefits such as medical, dental, vision, retirement, paid leave, tuition reimbursement, and more.