Key Account Manager - Veterinary | Dubai

Company Description: baytaVerse is a next-generation veterinary platform founded in 2025 and headquartered in Dubai, United Arab Emirates. The company provides a comprehensive digital ecosystem for the veterinary industry, integrating e-commerce, professional networking, and community engagement in a single platform. baytaVerse connects businesses, veterinary professionals, and end users, simplifying workflows and reducing the need for multiple tools. By enabling users to connect, trade, learn, and grow in one place, baytaVerse supports innovation and efficiency in modern veterinary practice.

Role Description: The Key Account Manager – Veterinary is a part-time role responsible for managing and growing strategic veterinary accounts within baytaVerse’s digital ecosystem. This hybrid position is based in Dubai, United Arab Emirates, with a combination of on-site meetings and work-from-home flexibility. Day-to-day tasks include building strong relationships with key veterinary clients, understanding their business needs, and ensuring their successful use of baytaVerse’s platform and services. The role involves developing account plans, monitoring performance metrics, identifying growth opportunities, and coordinating with internal teams such as marketing, product, and customer support to deliver tailored solutions. The Key Account Manager will also handle customer inquiries, gather feedback to improve platform features, and contribute to business development initiatives in the veterinary sector.

Qualifications:

• Strong Account Management and Key Accounts skills to manage strategic clients and maximize long-term partnerships.
• Solid Analytical Skills and Business Planning capabilities to interpret data, build account strategies, and drive commercial growth.
• Demonstrated Customer Service skills with a focus on responsiveness, relationship-building, and client satisfaction.
• Experience in the veterinary, animal health, or related healthcare industry is highly beneficial.
• Excellent communication and negotiation skills, with the ability to present solutions and influence stakeholders.
• Comfort working in a hybrid environment in Dubai, managing both in-person meetings and remote collaboration.
• Bachelor’s degree in Business, Marketing, Veterinary Science, or a related field, or equivalent practical experience.
• Proficiency with CRM systems and digital platforms; familiarity with e-commerce or marketplace environments is an advantage.