Procurement Operations Manager

Procurement Operations Manager

Location: Ireland (Remote)

Working Arrangement: Fully Remote

Working Hours: Must be able to maintain meaningful overlap with US business hours

About the Role

We are seeking an experienced Procurement Operations Manager to support and scale procurement operations within a growing global technology organisation.

This is a hands-on operational role focused on managing procurement workflows, purchase requisitions, purchase orders, contract execution processes, transaction reconciliations and procurement systems.

The successful candidate will take ownership of day-to-day procurement operations, ensuring transactions are processed accurately, procurement policies are followed and internal stakeholders receive efficient support. You will also contribute to improving procurement processes, identifying operational bottlenecks and supporting system enhancements.

Key Responsibilities

• Manage the end-to-end purchase requisition and procurement transaction lifecycle using Zip, Coupa and NetSuite.
• Review contracts and Statements of Work (SOWs) to ensure purchase requisitions and purchase orders are correctly configured.
• Process PO amendments, change orders and open PO reviews, including soft-closures.
• Manage procurement intake queues and support stakeholders throughout the purchasing and contract execution process.
• Ensure compliance with procurement policies, internal controls, audit requirements and the No PO, No Pay policy.
• Coordinate contract reviews, approvals and signature workflows, maintaining accurate documentation in contract management systems.
• Conduct transaction-level reconciliations and investigate discrepancies across procurement records, purchase orders and supporting financial documentation.
• Collaborate with Finance, Accounts Payable, Legal and business stakeholders to resolve procurement and payment-related issues.
• Maintain procurement reporting, monitor service levels and analyse processing times and operational bottlenecks.
• Support procurement system implementations, enhancements and User Acceptance Testing (UAT).
• Develop and maintain procurement SOPs, playbooks and process documentation.
• Identify opportunities to automate workflows, improve operational efficiency and reduce procurement cycle times.

Required Skills & Experience

• Hands-on experience with Zip, Coupa and NetSuite is essential.
• Strong experience in procurement operations and the end-to-end procure-to-pay (P2P) lifecycle.
• Practical knowledge of purchase requisitions, purchase orders, approval workflows and procurement controls.
• Experience with transaction reconciliations, discrepancy investigation and procurement documentation.
• Understanding of internal controls, audit readiness, policy enforcement and segregation of duties.
• Experience working with cross-functional teams, particularly Finance, Accounts Payable and Legal.
• Strong analytical, problem-solving and stakeholder-management skills.
• Ability to independently manage high-volume procurement workflows and resolve operational issues.
• Experience developing SOPs, improving processes and supporting procurement system enhancements.
• Excellent written and verbal communication skills.

Desirable Experience

• Experience with Ironclad for contract lifecycle management, legal review and signature workflows.
• Exposure to Ramp and other finance or procurement technology platforms.
• Experience with procurement system implementations, workflow configuration and UAT.
• Knowledge of vendor onboarding, supplier master data and W-8/W-9 documentation.
• Experience using Zendesk and Slack to manage stakeholder requests and procurement intake queues.

Additional Information

This is a fully remote opportunity for candidates based in Ireland who can work with meaningful overlap with US business hours.

The engagement will be through an agency employment arrangement supported by an Employer of Record (EOR), rather than direct employment with the end client.