Retail Director

Role Description The Retail Director is a part-time, hybrid role based in Dubai, United Arab Emirates, with flexibility for some work from home. This role oversees retail operations, ensuring stores meet performance targets, maintain brand standards, and deliver a high-quality customer experience. Day-to-day tasks include leading and coaching store and area teams, monitoring sales performance, reviewing operational processes, and implementing improvements to increase efficiency and profitability. The Retail Director will manage budgets, analyze financial and sales reports, and support merchandising and inventory decisions in alignment with overall business strategy. The role also involves collaborating with senior leadership on retail planning, setting KPIs, and driving initiatives that strengthen team engagement and customer satisfaction.

Qualifications

• Strong retail experience, including overseeing multiple stores or large-format retail environments.
• Proven skills in team management and leadership, with the ability to coach, motivate, and develop diverse teams.
• Demonstrated success in sales and revenue growth, including setting and tracking performance targets.
• Experience in operations management and budgeting, including optimizing costs and improving store efficiency.
• Excellent communication and interpersonal skills, with the ability to collaborate across functions and levels.
• Ability to interpret data and reports, make informed decisions, and implement practical solutions.
• Strong organizational and time-management skills, especially in hybrid work settings.
• Bachelor’s degree in Business, Retail Management, or a related field preferred; equivalent experience considered.
• Familiarity with retail systems and tools (POS, inventory management, reporting software) is advantageous.
• Fluency in English required; additional languages commonly used in the region are a plus.