Sales Associate

Sales Associate

Remote | Full-Time

Help families make one of the biggest decisions they’ll ever make for their child.

About FunFox

FunFox is Australia’s leading online English learning platform for young students. Our small-group classes, led by teachers trained in the FunFox Way, help children build real reading and writing skills. Parents come to us because they care about their child’s future, and they need a guide like you that they can trust.

What this role really is:

You’ll speak with parents who have already shown interest in FunFox, mostly through Meta and WhatsApp. They have questions, and you help them find the right path for their child. You listen, understand what the child needs, and explain how our programs can help. When it’s a good fit, you guide the family through the enrollment process.

Where Sales at FunFox is different is that you make good conversation, understand what the family is looking for, and guide them accordingly, instead of trying to push a product they don't need on them, By the time a parent speaks with you after a trial class or orientation, that conversation is naturally warmer because our teachers give each lesson 100% and more familiar too because you built that foundation from the start.

You will simply have to understand the parental psyche and bring genuine empathy to every interaction.

Think of it as part education consultant, part trusted advisor, part relationship builder. The best people in this role are curious, warm, and genuinely helpful, not pushy.

What you’ll do

• Become a genuine expert in our reading and writing programs, so parents trust your guidance
• Have thoughtful conversations with parents to understand their child’s needs and goals
• Guide families through the Australian education landscape and show how FunFox fits
• Respond to inquiries on WhatsApp, Meta, email, and calls with speed and care
• Coordinate trial class logistics: confirming teacher availability, sharing class links and portal access, and sending reminders to parents 5 to 10 minutes before class begins
• Follow up with parents after every trial session to gather feedback, answer questions, and guide them toward the right programme
• Support families through enrollment and turn first conversations into long-term relationships, maintaining open communication until the family is officially handed off to the Academic Counsellor team
• Keep accurate, up-to-date records on HubSpot: call notes, status updates, invoices, and all relevant family information, so the wider team has full context before any handoff
• Report on calls and enrollment activity daily before signing off
• Share insights from parent conversations with the team, so your voice shapes how we improve

Who thrives here

• You communicate clearly and warmly, in writing and out loud
• You listen first and ask questions before giving answers
• You’re curious, and you like becoming the person who knows the product inside out
• You stay calm and positive in busy moments
• You care about education, children, and doing right by families
• You understand that this role doesn’t end at the sale. You care about what happens to the family after that first conversation
• You are collaborative and willing to support your teammates when capacity allows, and trust them to do the same for you
• You are proactive: you follow up without being reminded and get ahead of problems before they become complaints

Fresh graduates and early-career candidates are welcome, and full training is provided. A bachelor’s degree is required, in any field. Experience in sales, customer service, teaching, or support is a bonus, not a requirement.

How you’re rewarded

• Training period: PKR 80,000 while you learn the ropes
• After training: PKR 100,000 base per month and upto PKR 100,000 on target bonus
• Performance pay. Your bonus is made up of an individual component (80%) and a team component (20%), so you’re rewarded for your own results and for helping the team win. At target, your total monthly earnings may exceed PKR 200,000.

Other Perks of joining our Commercial Team:

• Time to recharge: One full week off every term, so you get regular, planned breaks all year
• Real training: Structured onboarding, mentorship from experienced team members, and ongoing development in consultative communication and leadership
• Grow as fast as your results allow: We prefer to promote from within, so strong performers are first in line for senior and team leadership roles as the team expands
• A visible career path: Advisor, then Senior Advisor, then Team Lead or Specialist roles.
• Remote work with a supportive international team

How we hire (about 3 weeks, and we’ll keep you informed at every step)

1. Apply: Complete this short form: forms.gle/…
2. Show us your spark: Record a short video introducing yourself and explaining how you’d help a parent choose the right program
3. Get to know what you’re signing up for: Meet our People team and understand how it all works, and get to tell your story beyond your CV.
4. Technical Simulations. Get a feel for what the role really looks like on a day to day.
5. Live parent conversation: A prepared mock call, with the Sales Team Lead
6. Meet the team: A final conversation about culture, growth, and what you want from your career