Sales Specialist

Company Description Misr Life Insurance – Takaful, established in 2022, is a pioneering provider of Sharia-compliant life and long-term medical insurance in Egypt. The company was founded through a strategic collaboration between leading financial institutions, including Misr Insurance Holding Company, Misr Life Insurance, Misr Insurance, National Bank of Egypt, and Banque Misr. With an initial capital of 150 million Egyptian pounds, Misr Life Insurance – Takaful aims to bring transformative growth to the Egyptian insurance sector, particularly in takaful insurance. Following approval by the Financial Regulatory Authority in November 2022, the company is positioned as a trusted and certified player in the market, offering innovative and ethical insurance solutions.

Role Description The Sales Specialist is a full-time role responsible for driving growth in life and takaful insurance products through effective sales activities and customer relationship management. Working in a hybrid arrangement based in Qesm El Maadi, with some work-from-home flexibility, the Sales Specialist will prospect and engage potential customers, conduct needs assessments, and present tailored insurance solutions. Daily tasks include following up on leads, managing a sales pipeline, providing clear product information, and supporting customers throughout the application and onboarding process. The role also involves maintaining accurate records in CRM systems, collaborating with internal teams, and participating in training sessions to stay updated on products, regulatory requirements, and industry trends. The Sales Specialist is expected to uphold Misr Life Insurance – Takaful’s commitment to ethical, Sharia-compliant services and deliver a professional customer experience.

Qualifications

• Strong Communication skills, including the ability to explain complex insurance concepts clearly and build trust with diverse customers.
• Proficient Customer Service capabilities to handle inquiries, resolve issues, and provide ongoing support before and after sales.
• Demonstrated Sales skills, including prospecting, negotiation, closing, and achieving or exceeding sales targets.
• Experience in Training or coaching, with the ability to participate in or deliver product and sales training sessions as needed.
• Basic to intermediate Sales Management skills, such as managing a personal sales pipeline, forecasting, and reporting performance metrics.
• Previous experience in insurance, banking, or financial services is highly beneficial, especially in life or takaful insurance.
• Comfort with hybrid work arrangements and the ability to work effectively both on-site in Qesm El Maadi and remotely.
• Good command of relevant software tools and CRM systems, with strong organizational and time management skills.
• Relevant diploma or bachelor’s degree in Business, Finance, Marketing, or a related field is preferred.