Senior Client Partner

Role Description The Senior Client Partner is a part-time, hybrid role based in Abu Dhabi, with a mix of on-site client meetings and work-from-home flexibility. This role leads key client relationships, serving as the primary point of contact for individuals and organizations using PGB services, and ensuring they receive clear guidance on budget management and care planning. Day-to-day responsibilities include managing client portfolios, conducting consultative discussions to understand needs, coordinating internal and external stakeholders, and overseeing projects that improve client outcomes and operational efficiency. The Senior Client Partner identifies opportunities for additional services, supports the development of tailored solutions, and ensures compliance with relevant policies and regulations. The role also involves preparing reports and presentations, monitoring service quality, and contributing to continuous improvement initiatives within the client management function.

Qualifications

• Strong Account Management skills, including managing client portfolios and maintaining long-term, trust-based relationships.
• Consulting and Management Consulting experience, with the ability to analyze client needs, recommend solutions, and navigate complex care or budget structures.
• Sales skills, particularly in identifying client opportunities and presenting services in a clear, needs-focused manner.
• Project Management capabilities to plan, coordinate, and deliver client-focused initiatives on time and within scope.
• Proven experience in a client-facing role, ideally within healthcare, social services, financial services, or a related sector.
• Excellent communication and negotiation skills, with the ability to explain complex information in a clear and accessible way.
• Ability to work independently and collaboratively in a hybrid setting, managing priorities and time effectively.
• Bachelor’s degree in Business, Social Sciences, Healthcare Management, or a related field; advanced qualifications are an advantage.
• Strong analytical, problem-solving, and documentation skills, with attention to detail and a focus on client outcomes.
• Fluency in English; knowledge of regional languages and familiarity with Abu Dhabi regulatory frameworks are beneficial.