Senior Employee Insurance Enrollment Specialist

Job Title: Senior Employee Insurance Enrollment Specialist

Location: United Arab Emirates (Remote)

Employment Type: Full-Time

Work Arrangement: 100% Remote — Work From Home

Level: Senior

About the Role

We are seeking an experienced Senior Employee Insurance Enrollment Specialist to manage and coordinate employee insurance enrollment activities across medical, life, disability, and other employer-sponsored insurance programs. The role focuses on verifying employee and dependant eligibility, processing enrollment requests, maintaining accurate coverage records, and coordinating with insurers, brokers, payroll teams, and HR departments. The successful candidate will ensure that enrollment transactions are handled accurately and efficiently while maintaining compliance with applicable insurance requirements, plan provisions, and organizational policies.

Key Responsibilities

• Oversee employee enrollment and coverage administration for company-sponsored insurance programs.
• Coordinate new-hire insurance enrollment, ensuring eligible employees receive the required enrollment information and documentation.
• Verify employee and dependant eligibility against approved insurance plan rules and employment records.
• Process insurance additions, removals, amendments, renewals, and coverage changes within established deadlines.
• Review enrollment applications and supporting documents for completeness, accuracy, and consistency.
• Coordinate dependant enrollment and validate relevant documentation in accordance with plan requirements.
• Manage insurance enrollment changes resulting from marriage, childbirth, adoption, divorce, transfers, promotions, and other qualifying events.
• Liaise with insurance providers, brokers, third-party administrators, and internal HR teams to resolve enrollment issues.
• Reconcile employee enrollment records against HR information systems, payroll records, and insurer membership databases.
• Investigate rejected applications, duplicate enrollments, missing coverage records, incorrect effective dates, and other discrepancies.
• Monitor enrollment deadlines, waiting periods, policy renewal dates, and coverage effective dates.
• Coordinate employee insurance termination and continuation processes following resignations, retirements, or other employment changes.
• Support annual insurance renewal and open enrollment activities by validating employee data and coordinating required updates.
• Prepare enrollment reports, coverage summaries, exception logs, and management dashboards.
• Maintain accurate records of policy participation, employee coverage, dependant details, and enrollment correspondence.
• Review insurance invoices and membership statements to identify discrepancies requiring correction or clarification.
• Support insurance eligibility audits and internal control reviews.
• Develop and maintain standard operating procedures, enrollment checklists, and documentation guidelines.
• Provide employees and HR stakeholders with clear guidance on enrollment procedures, documentation requirements, and coverage administration.
• Protect confidential employee and dependant information through appropriate data security and access-control practices.

Qualifications and Experience

• Bachelor's degree in Human Resources, Business Administration, Insurance, Finance, or a related discipline.
• Professional certification in insurance administration, employee benefits, human resources, or related fields is advantageous.
• Significant experience in employee insurance enrollment, benefits administration, group insurance operations, or HR services.
• Strong understanding of group medical insurance, life insurance, disability coverage, and other employee insurance arrangements.
• Experience processing employee and dependant enrollment, coverage amendments, renewals, and terminations.
• Knowledge of insurance eligibility criteria, qualifying life events, waiting periods, and coverage effective dates.
• Demonstrated experience coordinating with insurers, brokers, and third-party insurance administrators.
• Experience reconciling employee coverage records across HR systems, payroll platforms, and insurer databases.
• Understanding of insurance documentation, policy provisions, enrollment procedures, and administrative controls.
• Advanced proficiency in Microsoft Excel and experience using HR information systems or benefits administration platforms.
• Strong analytical skills and the ability to investigate enrollment discrepancies and resolve complex administrative issues.
• Excellent attention to detail when reviewing employee records and supporting documentation.
• Strong written and verbal communication skills for interacting with employees, HR teams, and external providers.
• Ability to manage high-volume enrollment activities and strict processing deadlines.
• Strong organizational skills, confidentiality, and professional integrity.

What We Offer

• A fully remote working arrangement based in the United Arab Emirates.
• Competitive compensation aligned with experience and professional expertise.
• Opportunities to support employee insurance and benefits administration initiatives.
• Collaboration with HR, payroll, insurance providers, and external benefits administrators.
• Professional development opportunities in employee benefits and insurance operations.

How to Apply

Interested candidates should submit an updated CV highlighting relevant experience in employee insurance enrollment, group insurance administration, benefits coordination, eligibility verification, and insurance record reconciliation.

Application Subject: Application – Senior Employee Insurance Enrollment Specialist (UAE Remote)

• Candidates should confirm applicable employment arrangements, residency requirements, and work authorization before accepting an offer. Formal insurance underwriting decisions, coverage determinations, policy approvals, regulated insurance activities, and legally binding interpretations must be handled by appropriately licensed or authorized personnel in accordance with applicable laws, policy terms, and organizational procedures.