Senior Strategic Alliance Manager

Senior Strategic Alliances Manager

About the job

Governments across the Middle East and beyond are making e-invoicing mandatory, and every business must comply. Complyance is the platform that gets them there: one connection to tax authorities, built to plug into the ERPs and systems companies already run.

We are US-incorporated, with our regional office in Downtown Dubai and a growing presence across the GCC, including Saudi Arabia. Partners are our growth engine: a large share of our revenue converts through ISVs, advisory firms, ERP system integrators and resellers.

Life at Complyance :

We are a lean, high-ownership team that cares about doing the basics exceptionally well. E-invoicing mandates are rolling out now, so the market is moving fast, and we move with it.

The mission :

This is not a role where you maintain someone else’s channel. You will own the partner ecosystem behind most of our growth, set up the program it runs on, and build the team that scales it into new regions.

As Senior Strategic Alliances Manager, you will own Complyance’s partner ecosystem and the revenue it produces, carrying a partner-sourced and partner-influenced revenue target across our core markets. The focus is deepening and growing existing partnerships: ISVs first, then advisory firms, ERP system integrators and resellers. You will also design our partner program.

You start as an individual contributor, with a clear path to building and leading a partner team as we expand into Southeast Asia and the EU.

• Real impact: partner revenue is core to our growth, and you will drive it directly.
• Real ownership: you design the partner program, from tiers to incentives.
• Real timing: e-invoicing mandates are rolling out now, and the market is moving fast.
• Real growth: build the alliances team as we expand into Southeast Asia and the EU.

Markets: UAE and Oman (primary); Saudi Arabia (growing our existing footprint); then Qatar and Bahrain; Southeast Asia and the EU as we expand.

Where you’ll leave your mark:

• Grow the existing partner base: Own relationships with our ISV, advisory, ERP SI and reseller partners through regular business reviews, joint account planning and pipeline reviews. Segment partners by revenue potential, find upsell and cross-market opportunities (for example, expanding UAE partners into Oman, Saudi Arabia, Qatar and Bahrain), and recruit new partners selectively where there are gaps.
• Lead ISV and technology partnerships: Manage integration-led partnerships, including embedded, white-label and API-based models, and work with Product and Engineering to scope integrations, set joint roadmaps and get partner solutions live.
• Drive partner revenue: Deliver against your partner-sourced and partner-influenced revenue target, keep an accurate partner pipeline and forecast in the CRM, and run deal registration, channel conflict and co-selling with our direct sales team.
• Build and own the partner program: Design partner tiers with clear entry criteria, benefits and obligations, set up certification and training on our product and e-invoicing regulations, define incentives (referral fees, margins and co-marketing funds), and own the partner portal and the enablement and sales content partners rely on.
• Go to market with partners: Plan joint campaigns, events, webinars and thought leadership with Marketing and key partners, and represent Complyance at industry events and with regulators’ ecosystem bodies where relevant.
• Support market expansion: Map and assess the partner landscape in Southeast Asia and the EU as each market opens, and build the partner entry plan for each.
• Build the team: Recommend when and how to grow the alliances function, then hire and lead partner managers as it scales.

Your first 90 days :

• Take full ownership of every existing partner relationship, with a clear view of each one’s pipeline, revenue and contacts.
• Put a regular operating rhythm in place: business reviews, pipeline calls and joint account planning.
• Sort partners into tiers based on revenue contribution and potential, and agree a plan for each tier.
• Find and start working with the first new partners to fill gaps in coverage.
• Present a partner program blueprint to the VP, Growth, covering tiers, certification, incentives and the portal.

How success is measured :

• Partner-sourced and partner-influenced revenue against targets.
• Partner-generated pipeline: volume, conversion and deal size.
• Revenue growth from existing partners, and how evenly it is spread across them.
• Number of active, certified partners in each tier and market.
• Time from partner signing to first closed deal.
• Partner programs launched and adopted: tiers, certification, incentives and the portal.
• Partner coverage in place in Qatar and Bahrain, and entry plans ready for new regions.

The kind of partnerships leader we’re looking for :

You’ll likely thrive in this role if you:

• Have 8+ years in B2B SaaS or ERP, with at least 5 in alliances, channel or partner management.
• Have a track record of growing revenue through ISVs, system integrators or advisory firms, against a partner revenue target.
• Have experience with technology and integration partnerships, and are comfortable discussing APIs and joint solutions with technical teams.
• Have designed or run a partner program, including tiers, enablement and incentives.
• Have an established network across ISVs, SIs and advisory firms in the UAE and the wider GCC.
• Bring strong commercial skills, including negotiating partner agreements and commission or margin structures.
• Manage pipeline and forecast with discipline in a CRM.
• Hold a bachelor’s degree in business, technology or a related field.

Bonus points :

• Spoken and written Arabic. An existing partner network in Saudi Arabia is also a plus.
• Knowledge of e-invoicing, tax technology, finance automation or regulatory compliance. We will train the right person on e-invoicing.
• Partner experience in Southeast Asia or Europe.
• Experience with SAP, Oracle, Microsoft Dynamics or other ERP partner ecosystems.
• Experience building and leading a partner team.

Why Complyance:

• A competitive base salary plus variable pay tied to partner revenue.
• Direct access to company leadership, with a real voice in growth strategy.
• The chance to build a partner program from the ground up and put your name on it.
• A clear path to leading a regional and global partnerships team.
• Hybrid working from our office in Downtown Dubai.

How to apply :

Apply on LinkedIn, or reach out to us directly to Saran.Kumar@complyance.io