Student Advisor

Company Description

AIA Singapore is part of AIA Group, the largest independent publicly listed pan-Asian life insurance group and one of the world’s leading life insurers by market capitalisation. As a key player in Singapore, AIA Singapore focuses on enabling individuals and families to live healthier, longer, better lives and contributes to the nation’s social and economic progress. The company partners with individuals, families, and corporations to build a more secure and prosperous future through comprehensive protection and financial solutions. Guided by the philosophy of “Doing the Right Thing, in the Right Way, with the Right People,” AIA Singapore is committed to excellent service and best practices. Personal data is managed in accordance with the AIA Singapore Privacy Policy, available on the company’s website.

Role Description The Student Advisor is a full-time hybrid role based in Singapore, with a mix of on-site work and work-from-home flexibility. The role involves guiding students on academic and career pathways, explaining insurance and financial literacy concepts in an accessible manner, and supporting their understanding of long-term financial planning. The Student Advisor will conduct one-to-one consultations, small-group sessions, and presentations, while maintaining accurate records of student interactions and follow-up actions. Daily tasks include responding to student inquiries, providing information on AIA Singapore’s relevant programs and initiatives, collaborating with internal teams to coordinate outreach activities, and ensuring a positive advisory experience. The role requires adherence to regulatory and company guidelines, including privacy and data protection standards.

Qualifications

• Strong Interpersonal Skills and Customer Service abilities to build trust and rapport with diverse student populations.
• Experience in Student Counseling and Education, including academic guidance, career advice, or youth mentoring.
• Excellent Communication skills, both written and verbal, with the ability to explain complex concepts clearly and empathetically.
• Relevant academic background in Education, Counseling, Psychology, Business, or related fields is advantageous.
• Previous experience in advisory, coaching, or client-facing roles, ideally within education, financial services, or community outreach.
• Ability to work effectively in a hybrid environment, manage time independently, and maintain organized records and documentation.
• Knowledge of basic financial planning and insurance concepts, with willingness to learn AIA Singapore’s products and services.
• Commitment to ethical conduct, confidentiality, and compliance with data protection and regulatory requirements.