Logistics Specialist (Chinese Speaking)

About the Company

Founded in 2012, Hanshow is a global leading digitalization solution provider in the pan-retail sector, possessing strong independent R&D, software & hardware integration capabilities, as well as advantaged resources across the whole industry chain. Based on IoT, AI and big data technologies, Hanshow provides customers with integrated digital store solutions, including Electronic Shelf Labels (ESL), full-scene marketing, AIoT technology and a range of other applications. Serving more than 35,000 stores in over 50 countries, Hanshow has been a trusted partner among retailers worldwide, with a reach of over 50% of the top 100 global retailers and 66% of the top 100 domestic retailers.

About the Role

Responsibilities

• Responsible for daily logistics operations in Europe, including order review, inbound and outbound operations, inventory monitoring, and exception handling.
• Follow up on order flow in OMS/WMS systems to ensure orders are processed accurately and on time.
• Coordinate warehouse inbound activities, exception feedback, inventory transfers, and inventory data reconciliation.
• Follow up on outbound tasks, including picking orders, delivery orders, POD collection, and delivery confirmation.
• Coordinate with warehouses, operations teams, suppliers, and logistics service providers to ensure delivery timeliness and service quality.
• Handle exceptions during transportation, including delays, lost shipments, customs clearance issues, and other logistics incidents.
• Follow up on order delivery for key countries or regions, and support the optimization of logistics solutions and fulfillment efficiency.
• Complete other logistics operation-related tasks assigned by the line manager.

Requirements

• Bachelor’s degree or above in Logistics Management, International Trade, Supply Chain Management, or a related field is preferred.
• 1–3 years of relevant experience in cross-border logistics, overseas warehousing, or international supply chain operations.
• Familiar with warehouse operation processes and the use of OMS, WMS, TMS, or other logistics systems.
• Proficient in Excel, with the ability to independently use pivot tables, VLOOKUP, and basic formulas for data analysis.
• Familiar with international logistics shipping processes; experience in overseas warehousing or cross border e-commerce logistics is preferred.
• Strong communication, coordination, and problem-solving skills, with the ability to drive issue resolution across departments.
• Detail-oriented, responsible, and able to work under pressure.
• Proficiency in both Chinese and English is required.

Preferred Qualifications

• Experience with international logistics channels such as DHL, UPS, FedEx, or similar service providers.
• Logistics operation experience in Europe, the UK, Switzerland, or related regions. Logistics / Supply Chain Job Description | Logistics Specialist
• Familiarity with POD, customs clearance, and last-mile delivery processes.
• Good awareness of data analysis and process optimization.

We Are Looking For Someone Who Has

• Strong execution capability and a high sense of responsibility.
• Good multitasking and coordination skills.
• Sensitivity to cross-border logistics lead time and service quality.
• The ability to respond quickly to exceptions and drive issues to closure.

What we offer:

• Competitive salary in the relevant industry.
• International working environment.
• Promising and sustainable self-development and prospects.
• Professional environment with an open communication culture.
• Quarterly Team building.
• Meal, healt insurance and transportation allowance.
• Holiday gift card.
• Afternoon Tea: Regular afternoon tea and refreshments provided at the office.
• Work visa sponsorship is negotiable.