Account Manager (Chinese & English Speaking)

Established in 2016, Slasify is a Singapore-based technology company operating with a fully remote team and is rapidly-growing through our EOR & payroll services rendered to businesses worldwide. Our colleagues are currently working in Taiwan, China, Singapore, Malaysia, South Korea, USA, Canada, France, Abu Dhabi, and more! We are looking for an Account Manager to join our Customer Department. The ideal candidate should have 2-3 years of working experience in a client facing role. Develop trusted advisor relationships with clients Ensure the timely and successful delivery of our solutions according to customer needs and objectives Responsible for the onboarding and offboarding of clients and its employees Clearly communicate/update the progress of monthly/quarterly initiatives to leadership Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing Accurately crosscheck and confirm payroll and reimbursements of clients’ employees Collaborate with sales team to identify and grow opportunities within territory Assist with challenging client requests or issue escalations as needed Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role Minimum 2~3 years of experience in a client facing role Fluent in English and Chinese High attention to detail and excellent organizational skills Experience with CRM softwares and project management tools Proven ability to juggle multiple client accounts and time-sensitive projects at a time Excellent listening, collaboration and cross-cultural patience and understanding Go-getter attitude with strong problem solving skills and a curiosity to learn Ability to work independently without constant supervision, prior remote working experience is a plus Strong verbal and written communication skills Willingness to work in APAC time zone 🎉Teamslasify Benefits: Unlimited holidays (but sorry, you cannot cash out) Work from anywhere in the world (as long as it’s safe and healthy) Flexible working hours Laptop buy-back policy Seasonal bonus *Please apply directly via our career page: https://jobs.slasify.com/remote-job/633be673c418e44593cb8d55