Client Relationship Manager in Benin City, Edo State

Company Description Flyte Technologies and Solutions Ltd provides software design, development, consulting, and training services to clients across the globe, with a strong focus on web-based applications. The company leverages a wide variety of modern technologies to deliver reliable, user-centered solutions. Flyte is committed to excellence, combining technical expertise with a passion for solving real-world business challenges. Its proven track record reflects a culture of quality, innovation, and continuous improvement, offering team members opportunities to learn, grow, and work on impactful projects.
Role Description The Client Relationship Manager in Benin City, Edo State will be responsible for managing and growing client accounts, serving as the primary point of contact for new and existing clients. This full-time hybrid role involves meeting clients on-site in Nigeria and conducting follow-ups, status updates, and some meetings remotely from home. Day-to-day tasks include understanding client requirements, coordinating with internal technical teams, ensuring timely delivery of services, and addressing client concerns or escalations. The role also includes preparing proposals, tracking project progress, gathering feedback, and identifying opportunities for upselling or cross-selling solutions. The Client Relationship Manager will maintain accurate records of client interactions, support continuous improvement of client experience, and contribute to business development initiatives.
Qualifications

• Client service and relationship management skills, including account management, stakeholder communication, and conflict resolution.
• Business development and sales support abilities, such as lead follow-up, proposal preparation, and opportunity identification.
• Organizational and coordination skills, including time management, meeting scheduling, and tracking project milestones.
• Strong verbal and written communication skills, with the ability to present technical concepts clearly to non-technical stakeholders.
• Basic understanding of software and web-based applications, with the ability to translate client needs into actionable requirements for technical teams.
• Proficiency with standard office and collaboration tools (e.g., email, spreadsheets, presentation software, online meeting platforms).
• Ability to work effectively in a hybrid setting, balancing on-site client visits in Benin City with remote work from home.
• Bachelor’s degree in Business, Communications, Information Technology, or a related field, or equivalent practical experience.
• Previous experience in client-facing roles within technology, consulting, or professional services is an advantage.
• Demonstrated professionalism, integrity, and a commitment to inclusive, non-discriminatory practices when working with clients and colleagues.