Heating Air Conditioning Service Technician

Company Description GREE NIGERIA, in partnership with CIG E-Home Co. Ltd., is a leading provider of high-quality, energy-efficient air conditioning solutions across Nigeria. As the official distributor of Gree Airconditioners, the company delivers innovative cooling systems for residential, commercial, and industrial customers. Its product portfolio ranges from split units to advanced large-scale systems, many featuring smart technology for optimal performance and convenience. With a strong focus on excellence, GREE NIGERIA prioritizes product reliability, comprehensive after-sales support, and superior customer service. The company’s extensive distribution network ensures that customers nationwide have access to world-class air conditioning products and services.

Role Description This is a remote, contract role for a Heating Air Conditioning Service Technician at GREE NIGERIA. The technician will perform day-to-day maintenance and repair of air conditioning systems, including installation support, diagnostics, and component replacement for residential, commercial, and industrial units. Daily responsibilities include troubleshooting mechanical and electrical issues, conducting preventive maintenance checks, monitoring system performance, and ensuring compliance with relevant safety and environmental standards. The role also involves providing clear guidance to customers on proper use and basic care of their systems, documenting service activities, and coordinating with customer service and technical teams to resolve complex issues. The technician is expected to maintain a strong focus on timely service delivery and customer satisfaction.

Qualifications

• Demonstrated ability in Maintenance & Repair and Preventive Maintenance of HVAC systems, including split units and larger commercial or industrial systems.
• Strong Troubleshooting skills for mechanical, electrical, and refrigeration-related issues in air conditioning equipment.
• Commitment to Customer Satisfaction, with the ability to communicate clearly, manage expectations, and provide professional service in remote interactions.
• Relevant EPA or equivalent environmental and safety certification for handling refrigerants and complying with local regulations.
• Prior experience as an HVAC or air conditioning technician, preferably with energy-efficient or smart technology systems.
• Knowledge of safety procedures, use of diagnostic tools, and interpretation of technical manuals and schematics.
• Ability to work independently in a remote setup, manage service schedules, and maintain accurate records of work performed.
• Vocational/technical training in HVAC, refrigeration, or a related field; additional manufacturer-specific training (e.g., Gree systems) is an advantage.