Lead Calling Agent

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Job Title: Lead Calling Agent

Monthly Pay: PKR 60,630 - 145,840 per month

Summary:

Help the sales team reach suitable leads by turning phone conversations into clear information about their needs. Your work starts with assigned lead lists, public business information, and requests for another call. You find new leads, ask focused questions, and pass suitable contacts to the sales team. Clear notes help the next person continue the conversation without repeating questions. A sales team lead explains how to assess leads and reviews your progress. You work from home in a fully remote position built around phone conversations and shared lead lists. The role pays a monthly base salary plus bonus opportunities.

Job Responsibilities:

• Ask short questions about each lead's needs, timing, and who makes decisions. Write answers clearly without guessing missing information.

• Review assigned leads in a CRM such as HubSpot, a system that stores lead details. Plan the order of calls.

• Find and add new leads from public business information. Check that each contact fits the team's agreed starting rules.

• Make calls through a business phone system such as Aircall, a tool for placing calls. Introduce yourself and explain your purpose.

• Use approved call notes to explain the offer simply. Mark leads as qualified, not now, or not a fit.

• Respect people who decline or need more time. Note their reason and whether they welcome another call.

• Pass qualified leads to the sales team with a short summary of their needs, timing, and agreed next step.

• Return calls when requested, review earlier notes first, and update the result so the team knows what changed.

• Update lead details after each conversation. Mark wrong numbers, duplicate entries, and requests not to receive further calls.

• Share daily call counts and qualified leads with your team lead. Practice call outlines and use feedback from coaching.

• Quality is judged through accurate notes, polite calls, correct lead qualification, and steady daily call activity, not assumptions about interest.

Qualifications:

• Professional spoken and written English, because calls are generally with leads in the United States.

• A computer, a mobile phone, a stable internet connection, and reliable electricity.

• No experience is required. Related phone, customer contact, or lead generation experience is preferred, especially where clear notes support follow-up.

• Willingness to learn the offer, follow an approved call outline, and ask for help rather than guess an answer.

• Comfort learning the named lead storage and phone tools, including how to enter notes and update call results.

• Basic understanding of lead qualification: checking needs, timing, and readiness before passing someone to the sales team.

• Ability to listen without interrupting, speak clearly, and ask one useful question at a time during calls.

• Care when typing names, call outcomes, and next steps, so another team member can understand the conversation.

• A quiet place for calls and patience when people are busy, unsure, or not interested in further discussion.

Perks & Benefits:

• A fully remote role with work from home as the normal way of working.

• Structured onboarding and training on the named lead storage and phone tools, with guided practice using call outlines.

• Regular check-ins with the team lead to discuss questions, review calls, and understand useful next steps.

• Growth opportunities within the team as you strengthen your calling, lead qualification, and follow-up skills.

• Bonus opportunities.