Office Manager

Location: Remote

Employment Type: Full-Time

Experience Level: Mid-Level (3–5+ years)

Work Schedule: Monday – Friday, 7:00 AM – 4:00 PM US Central Time

Company : Better It for Less

Role: Full Stack Developer (WordPress | Laravel | React.js | Next.js)

About the Role

IT For Less is hiring a Business Manager to own the back office: accounting, client billing and HR. You will keep the books accurate, get invoices out on time and collected, and make sure our people are paid, onboarded and supported.

This is a hands-on role for someone who does the work, not just oversees it. You will report directly to the owner and act as the go-to person for how the business runs day to day.

Details

Title: Business Manager

Reports to: Owner / CEO

Employment type: Full-time

Location: Remote

Key responsibilities

The role splits across four areas. Accounting and billing take most of the week; HR and operations fill the rest.

Accounting

• Maintain the general ledger: record transactions, categorize expenses and reconcile bank and credit card accounts monthly.
• Manage accounts payable: process vendor bills, schedule payments and track software, hardware and licensing costs.
• Close the books each month and produce a P&L, balance sheet and cash flow summary for the owner.
• Track budgets against actuals and flag variances early.
• Prepare records for the outside CPA, and support year-end close, tax filings and 1099s.
• File sales tax and other required returns on time.

Billing and collections

• Generate and send client invoices for managed services contracts, project work, hourly support and hardware resale.
• Keep recurring billing accurate: contract terms, user and device counts, and price changes.
• Reconcile PSA time entries and RMM or license counts against what clients are billed.
• Manage accounts receivable: follow up on overdue invoices, apply payments and report on aging.
• Answer client billing questions professionally and resolve disputes.

Human resources

• Run payroll accurately and on schedule, including timesheets, PTO and deductions.
• Administer benefits enrollment and changes.
• Own onboarding and offboarding: offer letters, I-9 and W-4 paperwork, and access requests to the tech team.
• Keep personnel files, the employee handbook and HR policies current.
• Track compliance: required postings, workers' comp, and federal and state employment rules.
• Support recruiting by posting jobs, screening applicants and scheduling interviews.

Business operations

• Manage vendor and distributor relationships, contracts and renewals.
• Maintain business insurance, licenses and registrations.
• Improve back-office processes and documentation so tasks are repeatable.
• Prepare reports and KPIs the owner uses to run the business.

Qualifications

Required

• 3+ years in bookkeeping, accounting or office management, with hands-on billing and payroll experience.
• Strong working knowledge of QuickBooks Online (or similar) and Excel or Google Sheets.
• Experience running payroll and handling HR paperwork for a small business.
• Solid grasp of accrual accounting, reconciliations and AR/AP.
• High attention to detail and discretion with confidential financial and employee data.
• Clear, professional communication with clients, vendors and staff.
• Ability to manage competing deadlines with little supervision.

Preferred

• Associate's or bachelor's degree in accounting, finance or business administration.
• Experience at a managed service provider (MSP) or IT services company.
• Familiarity with PSA and billing tools such as Bill.com, ConnectWise, Autotask, HaloPSA or Syncro.
• Payroll and HR platform experience, such as Gusto, ADP or Paychex.
• SHRM-CP, PHR or bookkeeping certification.

IT For Less is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic.