Remote Calling Associate

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𝐉𝐨𝐛 𝐓𝐢𝐭𝐥𝐞 : Remote Calling Associate

𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Remote – Work from Home

𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐞: U.S. Time Zones

𝐓𝐲𝐩𝐞: Full-Time, Permanent

𝐒𝐮𝐦𝐦𝐚𝐫𝐲:

We are seeking a Remote Calling Associate to support high-volume outbound communication and appointment generation. In this role, you will contact prospective customers, explain appointment information, follow a structured script, and schedule interested individuals with the appropriate representative. You will also maintain accurate CRM records and work toward consistent daily activity goals.

𝐉𝐨𝐛 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 :

- Make approximately 350–450 outbound calls each day.

- Use the company CRM and dialer system to manage assigned leads.

- Explain appointment details and answer basic prospect questions.

- Follow established scripts and call procedures.

- Handle objections professionally and maintain a positive conversation.

- Identify interested prospects and arrange appointments.

- Enter accurate call results, notes, and lead statuses into the CRM.

- Follow up with prospects according to assigned workflows.

- Meet daily, weekly, and monthly activity and quality standards.

- Participate in team meetings, training sessions, and coaching.

- Maintain professionalism and respect during every customer interaction.

- Assist with other calling and administrative tasks as needed.

𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:

- Fluent English and excellent verbal communication skills.

- Clear, confident, and professional phone presence.

- Comfortable making frequent outbound calls.

- Ability to listen carefully and respond appropriately.

- Strong organizational and time-management skills.

- Reliable primary and backup internet and electricity.

- Laptop or desktop computer and smartphone required.

- Self-motivated and able to remain focused while working remotely.

- Previous calling, customer service, sales, or call center experience is an advantage but not required.

- Willingness to follow training and accept constructive feedback.

- Ability to maintain accurate records in a CRM system.

𝐖𝐡𝐚𝐭 𝐖𝐞 𝐎𝐟𝐟𝐞𝐫:

- Fully remote work-from-home position.

- Structured onboarding and ongoing training.

- Guidance from experienced U.S.-based professionals.

- Opportunities for growth and advancement.

- Supportive team environment with clear goals and expectations.