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- Company: Edversity (Rapidev Group of Companies)
- Location: Wing 04, NSTP, NUST, H-12, Islamabad
- Employment Type: Full-time
- Work Model: Hybrid
- Working Hours: 12:00 PM to 9:00 PM, Monday to Saturday
Edversity is an EdTech company operating under the Rapidev Group of Companies. We build digital learning products and programs that make quality education more accessible, engaging and affordable for students across Pakistan. As a fast-growing team, we value ownership, integrity and a genuine commitment to helping learners succeed.
Role Overview
The Sales Associate will be responsible for converting leads into enrolments by understanding the needs of students and parents, presenting Edversity's products clearly and confidently, and guiding prospects through the complete sales cycle. The role requires a target-driven individual with strong communication skills who can build trust, handle objections professionally and maintain a consistent pipeline of sales. The Sales Associate will work closely with the Operations team to ensure a smooth handover of enrolled customers, including those on installment plans.
Key Responsibilities
- Contact and follow up with inbound and outbound leads through phone calls, WhatsApp, email and other assigned channels.
- Understand the academic needs and goals of students and parents, and recommend the most suitable Edversity products and programs.
- Deliver clear and accurate product presentations and demos, explaining features, pricing, payment options and benefits.
- Handle customer queries and objections professionally and convert prospects into paying customers.
- Achieve and exceed assigned daily, weekly and monthly sales targets.
- Maintain accurate and up-to-date records of leads, calls, follow-ups and sales in the CRM or assigned reporting system.
- Coordinate with the Operations team for customer onboarding, documentation and handover of installment-based sales.
- Ensure all sales commitments made to customers are accurate and in line with company policies and pricing.
- Build and maintain positive long-term relationships with customers to encourage referrals and repeat business.
- Gather customer feedback and market insights and share them with the Sales Manager to help improve products and sales strategies.
- Participate in sales meetings, trainings, campaigns and promotional activities as required.
- Prepare and submit daily and weekly sales activity reports to the reporting manager.
- Uphold Edversity's code of conduct, values and professional standards in all customer interactions.
Qualifications and Requirements
- Bachelor's degree in Business Administration, Marketing, Commerce or a related field.
- 1 to 3 years of proven experience in sales, preferably in EdTech, education, telesales or a customer-facing role.
- Demonstrated track record of meeting or exceeding sales targets.
- Excellent verbal and written communication skills in English and Urdu.
- Familiarity with CRM tools, MS Office or Google Workspace.
- Ability to work the assigned shift timings and adapt to a hybrid work model.
- A reliable internet connection and a suitable workspace for remote working days.
- Strong persuasion, negotiation and closing skills.
- Active listening and the ability to understand customer needs quickly.
- Confident and professional telephone etiquette.
- Resilience and a positive attitude in handling rejections and objections.
- Good time management and the ability to manage a high volume of leads.
- Self-motivated, target-oriented and able to work with minimal supervision.
- Team player with a collaborative approach.
- Basic understanding of the education sector and student needs is a plus.
- The position follows a hybrid work model, with on-site days at the Edversity office in Islamabad and remote working days as per the schedule set by the reporting manager.
- Working hours are from 12:00 PM to 9:00 PM, Monday to Saturday.
- The role involves extended periods of phone calls, messaging and computer-based work.
- The Sales Associate is expected to be available and responsive throughout working hours, including on remote days.
- The role is target-based and may involve working under pressure during campaigns, admission seasons and month-end closings.
- Occasional participation in on-site events, seminars or promotional activities may be required.
- All work must comply with Edversity's HR policies, including the Work Schedule, Acceptable Use and Code of Conduct policies.
- Competitive base salary, based on experience and skills.
- Attractive sales commission on successful sales.
- Health Insurance
- Performance-based evaluations and increments as per company policy.
- Hybrid working flexibility.
- Training and professional development opportunities.
- An opportunity to grow with a fast-growing EdTech company and contribute to its culture from an early stage.
