Sales Development Representative

Location: Remote

Employment Type: Full-Time

Experience Level: Mid-Level (3–5+ years)

Work Schedule: Monday – Friday, 7:00 AM – 4:00 PM US Central Time

We are seeking a motivated and results-driven Sales Development Representative (SDR) to join our team. The ideal candidate will be responsible for making outbound calls to businesses, connecting with decision-makers, identifying potential IT needs, qualifying prospects, and setting appointments. The successful candidate will be confident on the phone, comfortable with cold calling, and highly focused on achieving outreach and appointment-setting goals.

Key Responsibilities:

• Make outbound cold calls to businesses and potential prospects.
• Identify and connect with business owners, executives, and key decision-makers.
• Introduce IT For Less and generate interest in our managed IT services.
• Identify businesses that may benefit from managed IT, cybersecurity, cloud, and other technology solutions.
• Qualify prospects based on business size, IT needs, decision-making authority, and potential fit.
• Schedule qualified appointments and meetings for the sales team.
• Follow up with prospects who have shown interest or require additional communication.
• Maintain accurate records of calls, conversations, prospect information, and appointments in the CRM.
• Meet daily, weekly, and monthly calling, outreach, and appointment-setting targets.
• Research businesses and prospects to identify new opportunities.
• Handle common objections professionally and maintain a positive attitude during cold calls.
• Provide feedback on prospect responses, objections, and market trends to improve outreach strategies.

Qualifications:

• Previous experience in cold calling, telemarketing, lead generation, or sales is preferred.
• Excellent verbal and written communication skills.
• Confident and professional phone presence.
• Comfortable making outbound calls and speaking with business decision-makers.
• Strong interpersonal and relationship-building skills.
• Self-motivated, goal-oriented, and able to meet sales targets.
• Basic understanding of IT services or managed IT services is a plus.

What We Offer:

• Competitive salary with performance-based incentives.
• Opportunity to grow within a sales-focused organization.
• Training and professional development opportunities.
• Remote work environment.